Showing results for 
Search instead for 
Did you mean: 
Level 1

Transactions didnt load

Im missing transactions for 8 months of last year
2 Comments 2
Fiat Lux - ASIA
Level 15

Transactions didnt load

Did you just open a new QBO account and run the bank feeds?


Transactions didnt load

Hi there, @shootersbench.


Thanks for reaching out to the Community. Allow me to chime in and help you with QuickBooks Online (QBO) transactions issue.


Aside from what Fiat Lux - ASIA mentioned above, may I know if you've already connected your bank account to QBO? If so, are you getting any error messages? Any additional information will be much appreciated.


In the meantime, let's sign in to your QBO account using a private browser (incognito). There are times that the browser is already full of frequently accessed page resources (cache and cookies), causing some unusual responses.


Here's how:


  • Press Ctrl Shift (Google Chrome).
  • Ctrl Shift (Firefox).
  • Control Option (Safari).


Once logged in, go back to the Banking menu at the left pane to double-check.


If they're now showing, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.


I'm also adding this article for more information about what to do if you see error messages or don't see recently downloaded bank transactions: What to do if you get a bank error or can't download transactions in QuickBooks Online.


For tips and other resources, I also recommend visiting our website: QBO self-help articles.


Feel free to leave a comment below if you have more questions about bank transactions or anything else. I'll be around to assist. Stay safe.

Need to get in touch?

Contact us