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jayscleansandthi
Level 1

What happens if QuickBooks says it deposited to my account Friday evening via instant deposit but the money still isn’t in my account yet?

 
3 Comments 3
MarsStephanieL
QuickBooks Team

What happens if QuickBooks says it deposited to my account Friday evening via instant deposit but the money still isn’t in my account yet?

Welcome to the Community @jayscleansandthi. I'm here to share some information about the ACH process in QuickBooks Online (QBO).

 

The bank transfer (ACH) payment deposits can take 2-5 business days. Some factors may delay the payment, please check the following:

 

  • Financial institution you choose.
  • QuickBooks will set everything up during your first month in QuickBooks Payments, which will affect the payments to be deposited within 2-5 days.
  • How long it takes your bank to verify and process the deposits.

 

Moreover, the deposit cut off time is 3 P.M. Pacific Time (PT). Payments processed after 3 P.M. PT will be listed in the queue for the next day. 

 

You'll also receive an email from us if there are issues about the deposit. You can also contact our live support to verify the transaction and check the status of the deposit.

 

QuickBooks also has the Next-day ACH deposits feature, which is dependent upon the eligibility of the criteria. If you want to avail of this schedule, check out this article: Find out when QuickBooks Payments deposits customer payments. This also contains answers about how payment deposits work in QBO.

 

I'll be around if you have other questions or concerns with any QuickBooks processes. Tag me in the comment section and I'll be here to back you up. Take care always.

jayscleansandthi
Level 1

What happens if QuickBooks says it deposited to my account Friday evening via instant deposit but the money still isn’t in my account yet?

Yes it did. I just thought that because I had instant deposit set up it would go right away.  I just never had it actually take the two business days. I may have gotten a little spoiled here ha. 😆

jayscleansandthi
Level 1

What happens if QuickBooks says it deposited to my account Friday evening via instant deposit but the money still isn’t in my account yet?

Yes thank you 😊 

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