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hideebee
Level 2

I want to use quickbooks on my laptop and desktop and i can not get it to work on my laptop

I have been using quickbooks on my desktop and would like to take my laptop with me, and have use of quickbooks on the laptop.  I have it installed and I can't get it to work?  any suggestions thanks
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Best answer December 10, 2018

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SkinnyRaven
Level 8

I want to use quickbooks on my laptop and desktop and i can not get it to work on my laptop

You must have the server app installed, then enable multi user mode. Log off of one computer and access the shared file from the second. If you plan on using your laptop when away from the office install the server app on your laptop.

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14 Comments 14
Countrymusicmom
Level 2

I want to use quickbooks on my laptop and desktop and i can not get it to work on my laptop

Can you give more information on what you are trying and in error messages that appear when you "can't get it to work"?
hideebee
Level 2

I want to use quickbooks on my laptop and desktop and i can not get it to work on my laptop

I have closed the desktop and try to log on to the laptop and it says  quickbooks couldnt find the file, look under shared files and try again.  I am clicking on the shared file and thats the answer I get.
hideebee
Level 2

I want to use quickbooks on my laptop and desktop and i can not get it to work on my laptop

under shared files it shows files from both the laptop and desktop
SkinnyRaven
Level 8

I want to use quickbooks on my laptop and desktop and i can not get it to work on my laptop

You must have the server app installed, then enable multi user mode. Log off of one computer and access the shared file from the second. If you plan on using your laptop when away from the office install the server app on your laptop.
cgrace
Level 1

I want to use quickbooks on my laptop and desktop and i can not get it to work on my laptop

Where is the server app?
SkinnyRaven
Level 8

I want to use quickbooks on my laptop and desktop and i can not get it to work on my laptop

It's part of the application installation package, whether cd or download.
IntuitBrooks
Level 9

I want to use quickbooks on my laptop and desktop and i can not get it to work on my laptop

(As an aside, in the 2014 version it is also inside the QuickBooks Application itself if it isn't found on your hard drive it will launch from there.  But this question is about 2013 - you have to drag the server app off the disk image (or CD) to your applications folder.
Navi
Level 1

I want to use quickbooks on my laptop and desktop and i can not get it to work on my laptop

Quick book is already on my desk top and I just want to put it to my laptop to use always

Anonymous
Not applicable

I want to use quickbooks on my laptop and desktop and i can not get it to work on my laptop

hi @Navi ,

How many user license do you have?

roscelliroofing
Level 1

I want to use quickbooks on my laptop and desktop and i can not get it to work on my laptop

Where and how do I get the server app? Is this on both desktop and laptop?


@SkinnyRaven wrote:
You must have the server app installed, then enable multi user mode. Log off of one computer and access the shared file from the second. If you plan on using your laptop when away from the office install the server app on your laptop.

 

roscelliroofing
Level 1

I want to use quickbooks on my laptop and desktop and i can not get it to work on my laptop

where is this? How do I change

 

SarahannC
Moderator

I want to use quickbooks on my laptop and desktop and i can not get it to work on my laptop

Thanks for joining this thread, roscelliroofing.

 

I would suggest reaching out to your IT to guide you further on how to set up the server in your personal computer and laptop. Below are the link where we can get the detailed steps and instruction how to do it:

 

 

Please give me an update on how things go on your end. I would like to keep an eye on this and make sure that you are all set. Take care!

lostasgoose
Level 1

I want to use quickbooks on my laptop and desktop and i can not get it to work on my laptop

The desktop is the main server but I had them load it on my laptop for when we travel. (QB had a special on a 2 user program in May)

Both laptop and desktop will be used during the month, but not at the same time.  I can not see anything

done on the desktop while signed into my laptop and vice versa.  I don't think they finished downloading some part of the interface

any thoughts?

AlcaeusF
Moderator

I want to use quickbooks on my laptop and desktop and i can not get it to work on my laptop

Hello @lostasgoose,

 

Welcome to the Community. I'm here to share some information about installing QuickBooks on an additional computer.

 

The way you can use the program will depend on your subscription. If you have a single-user license, it allows a specific person to access QuickBooks from up to two different computers.

 

However, please note that your data will not automatically sync on both devices or locations. Since you and the other user won't use QuickBooks simultaneously, I can recommend a workaround.

 

You can create a backup of your company file and restore it to the other PC using your USB. You can perform the backup and restore process to share data back and forth for both devices.

 

Here's how to create a backup copy:

 

  1. Launch QuickBooks for Mac 2015 (if you haven’t already).
  2. Go to QuickBooks.
  3. Choose Preferences.
  4. Select Backup.

 

To restore the file:

 

  1. Locate the backup copy and double click the .dmg file.
  2. Drag the company file (with .qbXXXX extension) to the folder where you want to save the file.
  3. Drag the Attached Documents Library folder (if applicable) to the same folder as the QuickBooks company file.
  4. Click the copy of the company file saved on the desired location or go to File > Open Company.

 

If you want to use both PCs concurrently, you'll need a secondary license to enable Multi-user mode. This feature ensures all users can access the file at the same instance.

 

I've also attached an article you can use to know more about how to set folder permissions when setting up a multi-user network in QuickBooks Desktop: Set up and install a multi-user network for QuickBooks Desktop.

 

Drop me a comment below if you need more details about sharing the data between two QuickBooks. I'll be happy to help you some more.

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