Apparantly there was an update done, without any notification from QB, with the matching of the banking trasactions to the GL. Last week, I would click on update bank transactions and a list of items that cleared the bank would show up for me to match. Monday, I hit update, and the bank balance changes, but nothing shows up to match. Tuesday, Wednesday and again today, balance updates, nothing shows up for me to match. I have called support twice and they tell me its my bank not communicating. IF and WHEN that happens, I would get an error message. Then got told it was because i turned off the automatic matching..okay, then were are the items that have cleared and why if QB matched a transaction is it not showing as being cleared with the little green box under the "C" to show it is cleared?? If my bank balance shows as $75,000 and my QB register is $80,000, why do I have $50,000 in items that are showing as outstanding on my register when it should only be $5,000?? In the past, I could reconcile my account daily and when the Bank Statement came in, MAYBE i would have to spend 5 minutes, if that long, to verify my information. NOW, it is going to be like going back to desktop and just doing the full reconciliation at month end. Can anyone answer what in the world may have happened or is it another "Glitch" in the update to do it their way or no way at all???
