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poetal
Level 3

Refresh every time I go back to Reminders/Recurring Transactions list. Why do I have to constantly refresh the page to see the changes? Shouldn't it auto-refresh?

 
3 Comments 3
Angelyn_T
QuickBooks Team

Refresh every time I go back to Reminders/Recurring Transactions list. Why do I have to constantly refresh the page to see the changes? Shouldn't it auto-refresh?

Hi there, @poetal.

 

You don't need to refresh the page to see the changes in your recurring transactions. Once you've open the list, the transactions will show up depending on the customizations/filters selected.

 

If you're having issues, you can try clearing your browser's cache to optimize QuickBooks' performance. Moreover, please make sure to use a supported and up-to-date browser for the best result.

 

Here's an article you can open to know more about recurring transactions in QuickBooks Online.

 

For additional resources, while working with QuickBooks in the future, you can also check out the topics from our help articles.

 

Please keep in touch if you need more help with your recurring transactions. I'm always here to help. Have a good one!

poetal
Level 3

Refresh every time I go back to Reminders/Recurring Transactions list. Why do I have to constantly refresh the page to see the changes? Shouldn't it auto-refresh?

That's simply not true. Once a Reminder has been paid it's still there-until I hit refresh.

LieraMarie_A
QuickBooks Team

Refresh every time I go back to Reminders/Recurring Transactions list. Why do I have to constantly refresh the page to see the changes? Shouldn't it auto-refresh?

Thanks for the additional info, @poetal.

 

Yes, you're right. We'll have to hit Refresh to see the changes made. I can see how this would be handy. Having your list auto refreshed after a reminder has been paid would be a time saver. Rest assured that I'll relay this message to our team in concern here on my end and add your vote for this one.

 

To get updated with the recent improvements, news, and product enhancements, visit the QuickBooks Blog

 

Additionally, we have awesome guides about managing recurring transactions that can also provide some assistance:

 

Should you have any other concerns or questions, just let me know and I'll be happy to help. Thanks again for reaching us and have an awesome day!

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