Welcome to the QuickBooks Community, @calvingooley.
You can view your monthly statements in QuickBooks Online (QBO) to see the credit card payments deposited to your bank account. Let me guide you how.
If you can't see the credit card payments from the statement, let's check the deposit speed. This way, you'll know when QuickBooks deposits customer payments into your bank account. It's possible that the payments weren't deposited into your bank account. Here's how:
I'm adding these articles for more details:
Please know that you can visit our Community forums again if you have additional questions on your credit card payments. We're always here to help. Have a wonderful day!
Hi Mark,
Sorry, I was not clear.
Credit card payments made from my business checking account (linked in QB OL) to my business credit card (also linked) do not appear on registrars or in transactions.
Ideally, these would appear as a transfer between the two accounts. They do not currently, and therefore my reconciliations do not align with my paper bank statements provided by my banking institution.
Hi Mark,
Thank you for the reply.
I was referring to credit card payments, made from my linked business checking account to my also linked business credit card account.
These do not appear at the moment in the registers or in transactions, and therefore my reconciliations do not match my paper statements provided by my banking institution.
Why would they be missing from transactions?
I thank you for clarifying your concern, @calvingooley.
Let me share some information so you'd be able to manage your credit card transactions in QuickBooks.
You can try updating your bank account. This will pull up any transactions that have cleared since the last automatic download.
Here’s how:
Once completed, you can look for the credit card payments in the For Review. Just make sure to record it as a Transfer.
On the other hand, you can also record your credit card payments manually in QuickBooks. Here's how:
You can read through these articles for more detailed information about managing your downloaded credit card transactions:
Download, Match and Categorize your Bank Transactions in QuickBooks Online.
Don't hesitate to comment anytime if you have questions or concerns. I'll be around for you.
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