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Connect with and learn from others in the QuickBooks Community.
Join nowWelcome to the Community, @kwbueler.
It's possible that you've created a rule in QuickBooks Self-Employed (QBSE), causing the transactions to be automatically categorized. If that the case and you don't want it that way, you can delete the rule to stop the system from doing so.
Here's how:
For more information, consider checking out these articles:
Please reach out to me in the comment section if you have any other issues or concerns. I'll be here to assist. Have a wonderful rest of the day!
No, your answer did not help. My case number is [removed]. I had contacted QuickBooks technical support and the guy I talked to, Phil A, said this was a recently reported bug in the beta version of QBSE that people were reporting that it was auto categorizing everything not just the stuff with rules and marking everything reviewed when it hadn't been and he put me on the queue for updates on the programming fix. But QuickBooks canceled the case number with some message about scrolling, which completely did not resolve the issue, and had no way to respond on it, which is why I responded in this public forum.
Thanks for coming back to us, @kwbueler.
The investigation regarding the Scrolling Issue with Transactions Feed During Categorizing has been resolved for QuickBooks Self-Employed.
Once the engineering team has resolved the issue, it will automatically generate a report and automatedly closed any open cases attach to the investigation. That is the reason why you're unable to respond to the update.
Since the issue persists with your account, I recommend contacting our Customer Care Team. They have tools to pull it up and help you fix it.
Here's how:
Our supports are available from 6:00 am-6:00 pm from Monday to Friday and 6:00 am-3:00 pm Saturday.
This article will serve as your reference in categorizing transactions to review from your bank or credit card: Categorize and edit transactions in QuickBooks Self-Employed.
I'll add this article as your guide on how to split transactions into more than two Schedule C-categories: Split and Exclude Transactions.
Please feel free to leave a message if you need more assistance. The Community is always here to help. Take care!
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