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imran786
Level 2

Admin login

i installed the Quick books Desktop for multi users and while installation i selected the second option i will use quickbook on this pc and share on network now i want my Admin stay login for always 

 

5 Comments 5
Catherine_B
QuickBooks Team

Admin login

We can update the login settings, imran786.

 

You can log into a Company File without having to enter a username and password every time. As long as you are using the same Windows user account, you only have to log in with your username and password once every few days, and can open the Company File or switch to another Company File without having to re-enter your login credentials.

 

To change your login settings, you can follow these easy steps:

  1. Log in to your company file.
  2. From the Edit menu, click Preferences
  3. Click General from the left menu and select the Company Preferences tab.
  4. Under the Manage Login Settings section, click Keep user logged in for and then select the number of days.
  5. Click OK to save changes.

You will be required to enter your username and password again only if you have explicitly logged off from the Company File or when the login period set has expired. For more details about this option, you can click this article: Stay logged in to QuickBooks company file (sign in without entering your password).

 

If you have other questions, you can always mention me in your reply. I'll be around to keep an eye on it. Take care and have a great day!

imran786
Level 2

Admin login

how about in multi user mode i want my Admin user login for long time 

Fiat Lux - ASIA
Level 15

Admin login


@imran786 wrote:

how about in multi user mode i want my Admin user login for long time 


Any specific reason? Your admin is not necessary to login to let other users access the company file.

mytikus
Level 1

Admin login

I updated QB. Next day I tried to open it by clicking on the QB icon on my desktop and I get that I have to reboot the PC to complete installation. I have done this zillions of times, and continue to get the error message when clicking on the icon. 

 
I then get  a message asking if I want to make changes to the app, and asks for the user name and administrator password. I never had a user name and when I enter the administrator password it is not accepted. 
 
I also get a mail saying I need to open my QB because I have not done it in 180 days.
This really getting on my nerves.
JasroV
QuickBooks Team

Admin login

I'll make sure you'll be able to open your QuickBooks Desktop (QBDT), @mytikus.

 

Can you share with me the error message you received on your end? This way, I gather more information about it and provide you the best fix. Any additional details can help us narrow things down.

 

In the meantime, you'll want to download the QuickBooks Tool Hub and run the Quick Fix my Program to resolve this. I'll show you how:

 

  1. Close your QuickBooks.
  2. Download our QuickBooks Tool Hub
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install.
  5. When the install finishes, open the tool hub on your Windows desktop.
  6. Select Program Problems.
  7. Click Quick Fix my Program.
  8. Start QuickBooks Desktop and open your data file.

 

You can also use this article for more details and additional troubleshooting steps: QuickBooks Desktop doesn't start or won't open.

 

In regards to having a username and password, this is an added protection to ensure the safety of your data. You can also read through this link for more details: Password security for QuickBooks Desktop. Since you're not using your user name, you might want to log in to your Customer Account Management Portal (CAMPs) account. There, you can check and verify your credentials. 

 

You can also contact our support team through this link if you need additional assistance: https://quickbooks.intuit.com/learn-support/help/en-us/contact-us?product=QuickBooks%20Desktop

 

There, one of our agents can securely look into your account and verify the cause of this. Ensure to check their support hours to know when agents are available.

 

Once you've logged in, feel free to check out these resources for reference. These contain details on how to stay logged in to your account and efficiently knowing your ways around it:

 

 

In case you need more help logging into your account or you have other concerns with it, you can always leave a reply below. I'm always here to lend a helping hand. Have a good one and stay safe!

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