Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
When I enter bills in QBDT, sometimes it goes to the EXPENSES tab and other times it goes to ITEMS tab.
I want it to go to the EXPENSES tab. I never use the ITEMS tab. Is there any way to make this happen?
I have already called QB help line and they said unfortunately I can't do this, but I thought I would ask the community.
I recognize the importance of entering bills under the Expenses tab, @JS-USWT. Allow me to share some insights about it and get you going.
When creating bills, you have the option to select the type of bill you want to record. You can enter it under the Expenses or Items tab. Since you want to enter it under Expenses, remember to save any changes made.
In your case, the unexpected behavior of the entered bill allocated under Items could be due to a system performance issue. That said, I recommend downloading the QuickBooks Tool hub to aid the common issues when entering bills. In this case, we need to close the QuickBooks account to utilize this tool.
Here's how:
Next, let's run the Quick Fix my File:
To learn more about the process, check out this link: Fix company file and network issues with QuickBooks File Doctor.
Moreover, you may visit this article to keep you in the loop when managing vendor bills: Accounts Payable workflows in QuickBooks Desktop.
I'll be around to assist if you have further questions about creating bills in QuickBooks Desktop. Just leave a reply below and I'll be sure to answer them for you.
Hello - Thank you for your reply. I probably didn't explain my issue clearly. This is not a system performance issue but rather a preference I have for entering bills. I want the screen to just go to the expense tab and not the items tab which I never use.
Thank you.
I appreciate you for clarifying your concern, JS-USWT. I'm here to help you sort this out.
The Expenses and Items button will switch depending on the last option you've selected when creating a vendor transaction. QuickBooks Desktop will remember the last entries made.
Since you've mentioned that you aren't using Items, make sure not to click it when saving the bill.
If this isn't the case, I recommend following the troubleshooting steps shared by my colleague above to resolve issues in the program.
In case none of this fixes the problem, I'd suggest contacting our QuickBooks Support Team again. They're equipped with tools to check the cause. It'll also allow them to submit a ticket to our engineering team to alert them about the issue if necessary.
I'm still all ears if you need further assistance with your vendor transactions, running reports, etc. Just add your reply below, and I'll circle back to help you.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here