QuicKbooks desktop downgrade

@rbogere 

Why do you have to downgrading your version?

some audit purposes.. 

Hi, can someone help us with our concern?

We would like to know if we will not be able to Restore our backup (QBB) QBES Platinum to QBES Silver (downgrade) version? What are the Pros & Cons if we downgrade from QBES Platinum to QBES Silver?

Please we need your help regarding this matter.

We thank you for this in advance.

@jezzyjay 

If you don't need the payroll module, you should downgrade to QB Desktop Premier Plus instead. How many user license do you need?

Hi, we need 7 licenses for 7 users , that is why we need the QBES.

We also reside here in the Philippines Sir/Ma'am. And we ask our third-party person to downgrade our Platinum to Silver QBES. But they said that if we do that, our current QBB (backup) copy of our recent Database won't be restored using the QBES Silver edition. Is this true?

@jezzyjay 

You may have 2 options

1. QB Desktop 2024 QBES Silver subscription for 7 users

2. QB Desktop 2024 Premier Accountant for 10 users

notes.

1. If you have QBES 2024 Platinum subscription now, you can restore the backup file on QBES 2024 Silver without any conversion process. Unfortunately that 3rd party person didn't share the correct information.

2. You can purchase a 3rd party service to downgrade data from QBES to Pro/Premier/Mac.

3.  When is your renewal due date for QBES Platinum subscription? 

Hi,

As of now we have this:

1. 2023 Platinum QBES (QBB Backup Copy).

2. We will need to Downgrade from QBES Platinum to QBES Silver effective February 16, since our Due date for Renewal would be on February 15, 2024 (we will be using 7 licenses, so QBES Silver is still good for our company file).

Our next step is this:

3. We need to Restore our 2023 QBES Platinum (QBB) to 2024 QBES Silver by February 16.

     Are we still able to Open our backup file or not? Because it's our 3rd-party person said so.

We are so confused right now. Because we really need to downgrade. And we cannot redo our recent company file because we have lots of transactions. Please enlighten us.

@jezzyjay 

1. Make sure you can access your CAMPS as the Primary Contact and cancel your subscription license on Feb 14 at the latest. Otherwise you may need extra efforts to claim the refund.

2. You can restore your backup file created on QBES 2023 on QBES 2024. If you are not sure, you can install the trial version of QB Desktop 2024 to prove it.

3. I am not sure whether your 3rd party person is not trustworthy or simply ignorant. You can click on Fiat Lux's profile name and you will find their website address to send emails. They can help you to obtain the new license of QB Desktop 2024 and other required services.

Hi,

We are so thankful for this. You are so cool helping us with our concern. But to just Clarify this one.

1. That we are still able to Restore our Backup company File that is 2023 Platinum QBES using 2024 Silver QBES? It doesn't vary weather our file is 2023 Platinum going down to 2024 Silver?

Because that is what they are saying to us right now. I don't know if they are just blocking us to downgrade or what not.

Do you guys have the link for 2023 QBES Silver edition so we could try to restore our file for sample? Please

@jezzyjay 

Contact me in private and we will share the trial version of QBES 2023.

Hi,

We are so thankful for this. You are so cool helping us with our concern. But to just Clarify this one.

1. That we are still able to Restore our Backup company File that is 2023 Platinum QBES using 2024 Silver QBES? It doesn't vary weather our file is 2023 Platinum going down to 2024 Silver?

@jezzyjay 

1. Secure a backup file with the original setting

2. Turn-off any advanced setting you have now

https://quickbooks.intuit.com/learn-support/en-us/help-article/inventory-management/turn-advanced-in...

https://quickbooks.intuit.com/learn-support/en-us/help-article/new-subscriptions/use-advanced-pricin...

3. Secure another backup file with standard feature and you are ready to restore it on QBES Silver later.

Hi,

Wow, copy on this one. We will do it today asap. We will message regarding the progress. Thank you! Thank you very much.

Hi @Fiat Lux - ASIA ,

We have simulated our database late last night. And upon doing all the instructions by Turning OFF any Advanced feature of our current 2023 QBES Platinum Accountant Edition and use a simple or standard setup. We then made a backup copy and restored it using 2024 Enterprise Trial version (Contractors).

And we Restored it successfully without any error and still have the Standard setup of QBES.

Is it a Good Proof?

Is it a Good Proof?

For sure.

Hi,

Can someone give us please an idea on how to check if my License Key is Legit for 2024 QBES ?

What are the possible measures to check?

Thank you everyone.

Have a nice day ahead!

Thanks for sharing more details about the situation, @jezzyjay. I'm here to help you how you can verify if the license number is legit.

In this case, if you've purchased a license directly from Intuit there will be an email confirmation for the license and product number. If not, you sign in to camps.intuit.com to check some information about the license number. Also, if you've installed QuickBooks hit F2 on your keyboard to see the product information.

However, if you can't find any information on the scenarios above, I would recommend reaching out to our Technical Support Team. They can pull up your account and verify the license and product number. Here's how: 

1. Go to this link: Contact Us.
2. Select QuickBooks Desktop., then click Continue.
3. Make sure it has the right edition, then type in a short description of your concern.
4. Click Continue.
5. Select Chat with us or Have us call you.

You can also visit the CAMPS website to see and manage your account and license information. Here's an article for more details: View, Manage or Update Your Intuit Account in CAMPs. 

Let me know if you need anything else when managing QuickBooks subscriptions. We're always here to guide and assist you anytime you need help.

@jezzyjay 

Why do you hesitate?