Agree 1000%!  We've been using QB desktop for "27" years, and it was great for a small business! But now, greedy QB locked out our ability to access our payroll, and forced us to subscribe to their BS garbage on-line software!!   It now takes me an hour to do what used to take me 10 minutes, and they're billing me over $100/month for this waste of time!   They eliminated easy features, and replaced them with NO features, or no means of quickly accessing pertinent information on previous projects or invoices!!  Then when you try to contact QB for support help... they know NOTHING!!!!  They can't help in any way shape or form when trying to maneuver thru their new cumbersome BS software!!   EVERYTHING about the QB on-line software program absolutely SUCKS!!!   

@AMBartiste 

After 25+ years as a loyal consumer of QB desktop, we were forced into the online platform.

You should switch back to QB Desktop or another online platform.

@Nili 

It’s the most none sensical, illogical and disgusting software ever created and to go from a user friendly desktop version to this one is insane!!

You should switch back to Desktop or another online platform.

@CD123900 

We've been using QB desktop for "27" years, and it was great for a small business!

You should witch back to Desktop or another online platform.

Agreed.... absolute garbage and their "tech support" does nothing to help

QB online is the most worthless and USELESS software!

I too have been using QuickBooks for over 25 years and will be leaving at the end of this year's subscription!

THEY screwed up my acct and put my subscription on the wrong account and after 3 hours of arguing with several different support agents (2 of them just hung up in the middle of the call because I refused to pay anymore money) the best they could do for THEIR screw up is tell me to PAY AGAIN (I just paid the annual subscription fee 5 weeks ago) and then they would issue me a refund on their mistake!!  So meanwhile I'm out hundreds of dollars and waiting 2 weeks to see a refund! That is crazy to me!! Just move the subscription to the proper acct!! But they keep telling me there is NO WAY to do that!!

Intuit is the most useless company I have ever dealt with! 

I agree. I'm about ready to leave Quickbooks and find somewhere else. I was a loyal Quickbooks user for 20 years and never dreamed of leaving until I switched to QB online. I've given it a couple of years, and it is no better. I'm just about done with dealing with the extra time it costs me to be using this terrible product.