Agreed!!!  If Intuit wanted it to be different.....  it would be different!

I won thousand percent agree with you this is a total POS company with POS customer service oh yeah I'm sorry I couldn't even call it service since nobody knows what the hell is going on there though they act like they do

And what's with all of the home My God these are my books not yours

yes but they've still got their grubby little fingers on everything like they do in online having to call customer service gives me PTSD

I have been paying for payroll service since October 2023 and still cannot use direct deposit because they will not let go of their hold on it when I was using QuickBooks online which is garbage 

guess who purchased QuickBooks desktop in October 2023 and has tried tirelessly to migrate but guess what QBO  will not let us go. They have made it virtually impossible to migrate it has been an uphill battle and I still cannot use direct direct deposit I have spent over 10 hours in customer service calls with zero resolution

have you actually switched to desktop from a large company that was using QuickBooks online for 12 years they won't let it happen