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aVirginian
Level 1

Quickbooks Online is Terrible

As a LONG, LONG time QB user, I could not agree with you more!  This absurd transition to online was the biggest mistake I have made in years.  We had the old QB Desktop, it worked like a charm, it was easy to correct mistakes, everything was automatic AND it put all the expenses in the right place.  The ONLINE version is missing everything my accountants need to pay our taxes.  This is going to end up costing us a fortune.

MessariG
Level 3

Quickbooks Online is Terrible

Agreed!!!  If Intuit wanted it to be different.....  it would be different!

tonya-heiseelect
Level 2

Quickbooks Online is Terrible

I won thousand percent agree with you this is a total POS company with POS customer service oh yeah I'm sorry I couldn't even call it service since nobody knows what the hell is going on there though they act like they do

And what's with all of the home My God these are my books not yours

tonya-heiseelect
Level 2

Quickbooks Online is Terrible

yes but they've still got their grubby little fingers on everything like they do in online having to call customer service gives me PTSD

tonya-heiseelect
Level 2

Quickbooks Online is Terrible

I have been paying for payroll service since October 2023 and still cannot use direct deposit because they will not let go of their hold on it when I was using QuickBooks online which is garbage 

tonya-heiseelect
Level 2

Quickbooks Online is Terrible

guess who purchased QuickBooks desktop in October 2023 and has tried tirelessly to migrate but guess what QBO  will not let us go. They have made it virtually impossible to migrate it has been an uphill battle and I still cannot use direct direct deposit I have spent over 10 hours in customer service calls with zero resolution

tonya-heiseelect
Level 2

Quickbooks Online is Terrible

have you actually switched to desktop from a large company that was using QuickBooks online for 12 years they won't let it happen

AngolaHVAC
Level 2

Quickbooks Online is Terrible

I agree, in fact it is so bad, that you can't even write a proposal in QuickBooks. They limit the header to say estimate, when my customers will not receive an estimate they want a proposal. This should be a simple function yet they're not able to make it

AngolaHVAC
Level 2

Quickbooks Online is Terrible

I agree, in fact it is so bad, that you can't even write a proposal in QuickBooks. They limit the header to say estimate, when my customers will not receive an estimate they want a proposal. This should be a simple function yet they're not able to make it

AngolaHVAC
Level 2

Quickbooks Online is Terrible

I agree, and the so-called experts are no experts at all! You can never talk to a manager, it is so bad, that you can't even write a proposal in QuickBooks. How are you supposed to sell anything, since most customers want an actual price, not an estimate. They limit the header to say estimate, My customers will not receive an estimate they want a proposal with a price for the job. This should be a simple function yet they're not able to make it happen, shame for laziness on their part. I predict they will be out of business in a short time!

AngolaHVAC
Level 2

Quickbooks Online is Terrible

This is a terrible company, and the CEO should be fired!

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