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galvfloor
Level 1

QB Point of Sale Discontinuing

As some of you know QBs is discontinuing it's POS. I also have QB Enterprise and want to know if I can use it for my retail flooring & furniture stores. I pay my sales reps commission on delivered goods. I will need info on how to close out a customer order, so I can pay commission. Can QB do a commission report on these sales or do I need another software app? Right now all I use my Enterprise for is financial reporting. I do not have any inventory or services setup in it. POS does a financial exchange on customer info, vendor info, and payments to Enterprise.

7 Comments 7
JamaicaA
QuickBooks Team

QB Point of Sale Discontinuing

Congratulations on making your first post here, @galvfloor.

 

Thank you for using QuickBooks as your reporting tool. I'd be glad to share the process of recording sales transactions and pulling up a report for commissions.

 

Yes, Intuit will no longer support QuickBooks Desktop Point of Sale software. The discontinuation includes the security patch updates and Payments and Connected Services. Visit this page for the product update: Discontinuation of QuickBooks Desktop Point of Sale FAQs.

 

In QuickBooks Desktop, we can create a sales order that you can convert to an invoice and then receive its payment to close the transaction. Not to worry, I'll share their differences to track items and sales seamlessly.

 

Create a sales order for a vendor to confirm if they can provide the goods or services requested. Once the buyer receives them, use an invoice to request payment. We'll link the earnings to these transactions. 

 

For the complete process, check out these articles:

 

 

A Sales by Rep report is available for many companies to pay commissions to sales representatives. There are two, the Summary and the Detail. It helps trace the profitability of a discounted item. See this guide for more tips on personalizing them: Customize customer, job, and sales reports in QuickBooks Desktop.

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There are various third-party applications that you can integrate with us. To explore and know which one best suits your needs, go to this link: https://desktop.apps.com/home

 

Leave a reply below if you have other concerns about creating transactions and generating reports in QBO. I'm just a post away to help. Have a great day ahead.

Fiat Lux - ASIA
Level 15

QB Point of Sale Discontinuing

@galvfloor 

Consider having a sales commission app to integrate with QB Desktop. Each rep gets an online dashboard with goals and payouts. You can create complex incentive plans, run one-shot calculations across all reps and eliminate commission spreadsheets. It also ASC 606 accounting compliance. The subscription fee start at $30/user/month.

galvfloor
Level 1

QB Point of Sale Discontinuing

Thank you so much. I will look into this.

galvfloor
Level 1

QB Point of Sale Discontinuing

I am going to check this out and see if it works for me.

liquor2005
Level 3

QB Point of Sale Discontinuing

I'm trying to repond to:

MariaSoledadG (QuickBooks Team) posted a new reply in Other questions on March 14, 2025 07:32 PM:

I wasnt able to reply for some reason. 
I do not have the verification option under utilities in my version which is v19 pro R12.

If you can kindly respond to my email, because I do not know if i'll be able to respond the other way again. 

[email address removed]

Again this is reguarding the error code on quickbooks POS v19 r12

 status code 3181 and error code #140114 qb non inv thank you.

liquor2005
Level 3

QB Point of Sale Discontinuing

the email was [removed]

IrishA
QuickBooks Team

QB Point of Sale Discontinuing

Thank you for updating on the thread, liquor2005. QuickBooks Point of Sale has a different setting to verify your data. I'll help you navigate it so you can continue manage your files.
 

To run the Verify Data tool and check for any integrity issues, follow these steps:
 

  1. From the Help menu, select About QuickBooks Point of Sale.
  2. In the Point of Sale information window open, simultaneously press Ctrl+Alt+D+B on your keyboard.
  3. Select OK to close the information window.
  4. Once done, run the Verify utility. 
  5. From the Help menu, select Debug, then Verify Data.

 

If an error message appears, I'd recommend you run the Clean Up Company Data option found under Utilities in your File menu. This will help repair any damage to transactions and lists in your file.
 

Please be know that QuickBooks Point of Sale is no longer supported. As a result, some features may not function correctly, and you might encounter limitations and potential issues due to the lack of updates.
 

Moreover, if you are considering switching to Shopify for your business, you may find this article helpful: QuickBooks Desktop Point of Sale Discontinuation.
 

We sincerely value the trust you have placed in our QuickBooks Point of Sale system and we want to express our gratitude for your continued patronage, liquor2005. Rest assured, we're here to support you every step of the way.

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