Where can I download the NEW Quickbooks Online App for Mac?

I'm here to elaborate on some details about the QuickBooks Online app for Mac, donkiely.

Intuit has stopped updating QuickBooks Online App for Mac after April 20, 2021. You can still use the app as long your browser supports it.  However, even if the QuickBooks Online Mac app continues to work, we still recommend that you switch entirely to a web browser since Intuit won't be fixing any security vulnerabilities moving forward.

Furthermore, you can also search for another app that works well with QuickBooks. You can check the description and overall reviews to see how this app works.  I've added a sample screenshot for your visual guide:

 I've got this link for your reference: QuickBooks Online Application.
 

Let me know if there's anything else that you need about QBO App for Mac. I'll always be right here to help.

Thanks.

Then you might want to put out a consistent message about it. At the In the Know - QuickBooks Online Product Updates webinar this morning, as I said, they talked about the new app that was available for both Windows and Mac. So the Intuit people talking about what's new in QBO are putting out incorrect information.

Don

I received the link to the recording of yesterday's In the Know - QuickBooks Online Product Updates put on by Intuit employees. Attached is a screen shot of the relevant slide that talks about the app that is now available for Windows and Mac.

So, someone is putting out incorrect information. Who is it?

Thanks! I really do appreciate your responses and help, and would love to have an app for the Mac.

Don

I am never switching to an online browser.  I would rather switch to another software.  Ridiculous this isn't supported. 

I'm also looking for the MAC app.. this a screen shot from the "updates" screen showing the app is available for MAC. I'm also unable to find it! @MariaSoledadG  please let us know what you can find out.

Thank you!

Has anyone found the new app for mac? In the March "new features and improvements" includes the section below:

"The QuickBooks Online app now supports Mac and Windows"

I've got you, @BBABS. 

I'll help you download the QuickBooks Online desktop app for MacBook. This way, you can manage your business anytime, anywhere. 

Only QuickBooks Online Advance and Accountant versions have a desktop app. If you have the versions mentioned, you'll need to manually download and install the QuickBooks Desktop for MacBook. Before downloading the new app, ensure to quit all QuickBooks apps and QuickView from running.

To download, here's how: 

1. Follow this Download link to download the new QuickBooks app for Mac.
2. Follow the instructions on the download page.
3. If you see this message, An older item named "QuickBooks" already exists in this location. Do you want to replace it with the newer one you're moving to, just click Replace. 

After that, launch the new QuickBooks app for Mac by following the steps below: 

.

1. Go to the Finder icon on the bottom left corner of your Mac and click the Applications folder. 
2. Select Always Allow if this message pops up: QuickBooks wants to use your confidential information stored in Intuit ID... in your keychain. This is simply macOS validating the new application.
3. Follow the on-screen instructions. 

For more information, see this link: Install the QuickBooks Online for Mac app.

Additionally, check out our QuickBooks Help Articles for your future tasks. This page contains various topics with steps to manage your transactions, forms, taxes, and other related matters. 

I'm still with you if you have other questions about QuickBooks Online or the app. Just reply here, and I'll respond as soon as possible. Keep safe, @BBABS. 

Thank you for the help @MichelleBh! Im getting closer. 

I have QBO Accountant and when I click "get the desktop app" there is only a link for windows. Attaching a screenshot, it looks the same as in your images in which I am also not seeing the mac option. Im using a macbook and assume the windows download will not work for me. What am I missing? 

You're welcome, @BBABS. I'll ensure you can download and install the new QuickBooks Online desktop app for Mac as soon as possible.

I updated the steps above since it's intended for Windows users. I appreciate your patience and understanding on this matter. 

 If you need help with your app, do let me know. I'm always happy to assist you. 

@MichelleBh unfortunately neither of the links you shared lead to a downloadable app for mac. 

Hi @BBABS, thanks for updating us on this.

I have an alternative link you can utilize to download the QuickBooks Online App for Mac. 

Before doing so, make sure that you're using a supported browser that meets the system requirements with a high-speed internet connection. Once verified, you can now download the app through this link: Install the QuickBooks Online for Mac app.

Moreover, since the link provided by my peer isn't accurate, I recommend sending feedback by opening the article and clicking NO in Was this helpful? section. Refer to the screenshot below for visual reference.

For additional resources, you can always visit our Help Articles website. It provides different topics that guide you in achieving your tasks.

Let me know in the comment below about the result or if you have other questions. I'll be here to assist. Take care and have a good one.

The download works but it the app spins when you open it.  I have no idea why Quickbooks has decided to stop supporting this BUT provides an app if you spend $200 month.  

Hi there.

I recognize your worry regarding the new QuickBooks Online App for Mac.   

After you downloaded this, we can wait for some times for the application to load properly. Then, let's clear the application cache on your Mac to speed up the process the next time you open the software. 

Here's how: 

1. Open Finder.
2. Select the Go menu and choose Go to Folder.
3. Type /Users/[YourUserName]/Library/Caches in the window and click Go.
4. You'll see the user caches for all your apps. You can go into each folder. Choose the files inside and drag them to the Trash.

If the issue persists, we can close and reopen the application to refresh the page. 

This program has been upgraded with improved dependability, support for multiple tabs, and a fresh look. Now that the update is available, you may easily access all of your online data from the Applications folder.

Moreover, I'll be sharing these links to help manage and setup QuickBooks Online app for Mac: 

• Install the QuickBooks Online for Mac app
• Easier access to QuickBooks Online.

Keep me in the loop if you have further questions about the new QuickBooks Online app for Mac. I'll be around to help. Stay safe.

I cleaned the Cache and it still doesn't work.

When I click on your link, it takes you to the option for the $200 per month plan.

@Rubielyn_J @MichelleBh thank you both for the guidance! The link worked to download the app but like the other commenter the app doesn't appear to work, it just spins. 

I tired the suggestion to clear the cache but the library folder doesn't exist on my computer. 

Hello there, @fallinphotography and @BBABS.

I appreciate you both for getting back and providing updates on the results of the troubleshooting steps you've done to resolve the issue with the QuickBooks Online for Mac app.

In the meantime, I suggest resetting the app's data to re-establish its connection. The app store data can be the reason behind the hurdle you've experienced. Here's how:

Unusual behaviours, like spinning circles and unresponsive pages/windows, are caused by the accumulated cache in the app. Since you've done clearing the cache, this time, let's reset the app's data to re-establish its connection. The app store data can be the reason behind the hurdle you've experienced. Here's how:

1. Select Help from the top menu bar. 
2. Choose Reset App Data.
3. Close and re-open your QuickBooks App for Mac.

However, if the issue persists, you can uninstall and reinstall the app to start over fresh. To install the app, visit this link: The QuickBooks for Mac is here.

As always, feel free to visit our QuickBooks Community help website if you need tips and related articles in the future.

Let me know if there's anything else I can do to help. I'll be around whenever you have QuickBooks concerns. Have a great day!

@BBABS @MirriamM 

Sadly, these links are for an ancient version of the QBO Advanced app - that doesn't work at all. Clearing App Cache, Reset App Data - nothing fixes the spinning and lack of page loads in this version. 

There is a release available for download currently that uses the newer underpinnings that match the Windows version of the QBO Advanced app available from a partner preview link that unfortunately is backstopped/stuck at version 1.7.2 which doesn't allow copy/paste. I won't dare post the link here because that's a breach of partner terms if I recall. The file that downloads is named QuickBooks Online.zip instead of a .dmg file which brings down the very old version that was previously discontinued.

This thread is incredibly confusing for most people because there are references to the Mac-specific product instead of QuickBooks Online Advanced App for Mac which is the only link that anybody cares about - because the links provided to partners are outdated, and the links provided in this article take you to either old or incorrect application. 

There have been many additional new releases for the app on Windows, but the .zip file link continues to bring down the older 1.7.2 version instead of a more current build. The link even says tango static latest within the URL, but clearly someone is forgetting to update the zip file to whatever is truly the latest version.

Please, ask QSP team and/or developers to escalate this to get it resolved. The app works very well now in Windows, and Mac users are still stuck using the browser version.

@Rubielyn_J @Nicole_N @MichelleBh @MirriamM - can someone from QuickBooks team please reply?

@Rubielyn_J @Nicole_N @MichelleBh @MirriamM

Can someone from the QuickBooks team please escalate and provide a reply?

Let me help you deliver this concern to our designated team, @jbbehar.

I understand how convenient for you to access your QuickBooks Online (QBO) flawlessly on Mac. In this, I’d recommend contacting our Technical Support Team. This way, they can check on your account to see why the performance differs from using Windows. Moreover, our phone support has the option to mount these concerns to our dedicated team.

Here’s how:

1. Sign in to your QuickBooks Online account.
2. Click the Help button.
3. In the QuickBooks Assistance chat box, select Talk to a human and or tap the Contact Us button at the bottom.
4. Then, type in your reason for contacting us in the What can we help you with? Box and click Continue.
5. From there, choose a way to connect with us; either to Chat with us, get a Callback, or call our support line directly by getting our Phone number.

Additionally, refer to this article for other options when contacting them. You can also scroll down to the bottom to see their support schedules and hours: QuickBooks Online Support

Keep me posted about this topic so we’ll know that everything gets sorted out. Have a good one!

@RoseJillB as usual on this topic just like many others in this community you deflect instead of solve.

I have called, I have chatted, and I have escalated only to get no results because largely what happens in every channel of communication is exactly what you did - deflection...and absent that, it's a fundamental misunderstanding of the simple words explaining a very clear problem with a very clear solution.

It's beyond frustrating to deal with the chronic misunderstandings!

How do we get this matter escalated to someone that actually knows what's going on with getting an updated QuickBooks Online App for Mac download link made available to desktop upgraders?

@Rubielyn_J @Nicole_N @MichelleBh @MariaSoledadG @MirriamM @RoseJillB  - all of you have commented on this thread - one of you must care enough to get this matter properly understood and properly escalated. 

Right now there is more misinformation in this thread than anything and most importantly, there is no guidance as to a deliverable solution which only consists of one thing - getting the link to the latest "tango" version of the QuickBooks Online App for Mac released.

"This way, they can check on your account to see why the performance differs from using Windows." ...

It has nothing to do with our accounts. It's the app. It doesn't work. It doesn't work for anyone. It's broken. We are all reporting the same experience. It's not us, it's the app. 

@RoseJillB @MirriamM @MichelleBh 

This is correct.  They brought back the same exact app but now it's only available for the $200/month plan.

Their reason for discontinuing support is that no one used the app but there seems to be a lot of unhappy.