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Join nowI have no Preference in payroll settings and nothing that show W2s. No one through a QB chat can help me. I'm hoping the community can.
I've got your covered, @BRfrustrated.
Let's isolate this unexpected behavior by accessing your account using a private browser or an incognito browser. You can use either of these keyboard shortcuts:
Once logged in, let's set your W2 preferences. Here's how:
If you're not seeing the W2 options, its possible that you have opt to automate your payroll taxes. You can read through this article for more detailed information: Turn off automatic tax payments and form filings.
Also, I've added these articles to learn more how QuickBooks handles your tax form preparation and filling:
Get back to us here if you have other questions or concerns about preparing your year-end tax forms. I'm always here to help.
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