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itunu
Level 1

Can run a report that details the direct deposit info (routing and account number) for my employees?

 
6 Comments 6
JessT
Moderator

Can run a report that details the direct deposit info (routing and account number) for my employees?

Hi itunu,

 

To protect the employee's bank information, we're unable to create a report with their direct deposit account and routing numbers. However, you can see the last four digits of these numbers when you edit their Pay details.

 

We love to answer more questions. If you have one, please don't hesitate to visit us again here.

 

Have a good day!

CH OSIBTYS
Level 1

Can run a report that details the direct deposit info (routing and account number) for my employees?

I'm trying to track down a couple of payments that are mysteriously not showing up in our vendor's account.  It would be REALLY great if I could just double check all of the digits of the account and routing numbers in quickbooks to make sure something didn't get entered incorrectly.  Instead I'm sitting on hold with multiple banks, for hours on end in the middle of all the COVID-19 mess, to find out where the payments actually went. 

 

It's silly to hide the full direct deposit info from EVERYONE in quickbooks since it has to get in there somehow to begin with, so someone has to have access to it at some point (in my case, in the form of an EFT form).  In each quickbooks organization I would expect that at least one person would be able to access this information, for dealing with exactly the scenario that I have going on right now.

Ryan_M
Moderator

Can run a report that details the direct deposit info (routing and account number) for my employees?

Hi @CH OSIBTYS,

 

I'm here to point you in the right direction for support with your query about tracing your direct deposit payments. 

 

To maintain the security of our customer's accounts, along with their clients, there isn't a report that generates the routing and account numbers. I suggest contacting our Technical Support Team for further assistance in this matter.

 

Here's how:

 

  1. Log in to your QuickBooks Online company.
  2. Click the Help menu.
  3. Select Contact us.

Feel free to drop a comment below, in case you have additional concerns. I'll be sure to get back to you. 

cynthiab315
Level 2

Can run a report that details the direct deposit info (routing and account number) for my employees?

That is completely ridiculous. You would have to have to keep the info in less secure storage than your system. This is not protecting anyone.

DEF71
Level 1

Can run a report that details the direct deposit info (routing and account number) for my employees?

I need a report that at least shows a direct deposit the last 4 digits of the bank account the deposit was made in. The name on the account is useless because it can be edited. How can I get a report showing whose account the money was deposited into. 

RCV
QuickBooks Team
QuickBooks Team

Can run a report that details the direct deposit info (routing and account number) for my employees?

Thanks for joining the thread, DEF71.

 

To protect the employee's bank details, only the last four digits will appear on the employee's profile and in the Employee Detail report. As a result, creating a report that shows which account the money was deposited into is not possible in QuickBooks Online (QBO).

 

We see consumer feedback as an opportunity to improve our products' numerous features. I'd suggest providing direct feedback to our engineers. They may investigate this suggestion and include it in future updates. Let me show you:

 

  1. Go to the Gear icon.
  2. Hit Feedback.
  3. Type in your recommendation in the Share your feedback field.
  4. Click Next.
  5. Follow the on-screen instructions to complete the process.

 

I've attached screenshots below for your reference:

screenshot.PNG

 

Furthermore, you can visit his page to stay up to date on the latest software improvements and enhancements with QBO: Customer Feedback for QuickBooks Online.

 

We can also print the direct deposit payment from the list of the paychecks that have been created. Let me show you how:

 

  1. Go to Payroll.
  2. Select Employees.
  3. Under Run payroll, select Paycheck list.
  4. Customize the date base on the checks you've created.
  5. Select the payment in question.
  6. Click Print.

 

On top of that, I've also included this reference for a compilation of articles you can use while working with us: Help Articles for QuickBooks Online Payroll. You might also wish to check on this link. This resource offers thorough instructions for smoothly processing your payroll: Create and run your payroll.

 

If you have further questions or concerns about managing your employee's information, let us know. We're here to help you out. You have a good one. 

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