data migration repair

Hi there, @bobbiemer.

Thanks for reaching out. I hope you're having a great day so far. 

In regards to the "to be updated" message you're seeing, would you mind sharing a screenshot of it? This way, I can get a better understanding of what's going on with those employees after the migration.

As for your employees who transferred over as vendors, I'm including some steps below to help change them back to employees. 

Here's how: 

1. Set up a new Employee name (QuickBooks Online doesn't allow duplicate names):
   1. Go to Payroll and select Employees.
      • In the top right of the page, click on Add an Employee.
   2. In the Full Name field, choose a name one keystroke different from the Vendor name (such as John J. Doe if the Vendor name was John Doe, for example).
   3. Enter the rest of the contact information.
   4. Hit Save.
      • If no transactions are attached to the Vendor name, you can delete the Vendor. Then, if needed, edit the Employee name. 

That should do the trick. Here are some help guides that provide more information about data migrations from QuickBooks Desktop to Online: 

• Fix errors when you move from QuickBooks Desktop to Online
• Learn how features and data move from Desktop to Online
• Moving names from one list to another in QuickBooks Online

Please let me know if there is anything else I can assist you with. Have a good one!

Tori, thanks for the prompt response.  That's what I anticipated.

Actually, I'm thinking that perhaps I'm mis-seeing things.

Only two of the 'missing' employees are listed in the vendors.  I changed their name (would prefer payroll to have the correct name), saved it, and then tried to create a 'new employee'. Didn't work.  

I tried to leave of the middle initial off when creating the new 'employee' - QBO wouldn't accept it.

I looked at the vendors again, contractors, and customers and other than the two I had found (and renamed), did not find any of them. On the two I renamed, I looked at their 'payments' and they were not for payroll, but other payments,  These had 1st and last names, where the payroll employees had 1st, middle initial & last.

That got me wondering... I ran a Employee Contact report, and ALL of my employees show up on it.

I'm hoping someone has a clue for what I should look at next. 

Thanks!!

I've also tried adding the 'new employee' with just the first initial & last name.

That looked like it was going to work, until I tried to save.

Received an error message related to soc sec no [ error attached ] 

Thanks again for your help.  I did reach out to support and they were able to resolve the issue.

I'm VERY pleased with the support I've received here in the Community as well as from online support.

THANK YOU !!

On behalf of my colleague, bob you're most welcome. Thank you for getting back on this thread.

I'm glad that the steps provided by my colleague ChristineJoieR have helped you resolve your concerns about employee management in QuickBooks Online (QBO). 

We appreciate your effort in letting us know about this. Please let me know if you have any QBO-related queries, and I'll get back to you as soon as I can. Have a great day ahead! 

this is not a payroll account

Hi there, @Goodby12-3.

How can I assist you today? I understand you may have some concerns that you'd like to discuss. Could you please provide some clarification on what kind of help you need? Specifically, are you looking for assistance with data migration? 

Any additional details you provide will be greatly appreciated. I will be waiting for your response @Goodby12-3, so I can assist you with your concern.