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Clearview972
Level 1

Desktop payroll

Small church only 1 employee need to deactivate payroll for a short while. But be able to file all tax forms at end of year. W2's, Forms 941 and state tax forms.

Solved
Best answer July 31, 2023

Best Answers
ZackE
Moderator

Desktop payroll

Thanks for reaching out to the Community, Clearview972.

 

You can cancel your payroll subscription if you're no longer using it. If you'd like to use it at a later date to pay employees, file taxes/forms, etc., you'd need to re-subscribe to reactivate it.

 

Here's how to cancel a subscription:
 

  1. Before cancelling, be sure to complete and process your final payroll, then print any necessary payroll reports. If you pay or file your own taxes, make sure to pay any outstanding tax deposits and process/file any outstanding annual or quarterly forms as well.
  2. In the top menu bar, use your Employees drop-down list.
  3. Go to My Payroll Service, then Account/Billing Info.
  4. Select Cancel Service.
  5. Follow the on-screen steps to finish your cancellation.

 

You'll still have access to the payroll data after cancelling, but won't be able to recreate any tax forms. Be sure to save a copy of all tax forms you created or e-filed.

 

When you're ready to reactivate, you can do so any time.

 

I've also included a detailed resource about cancelling payroll subscriptions which may come in handy moving forward: Cancel Your QuickBooks Payroll Subscription

 

Please feel welcome to send a reply if there's any additional questions. Have a lovely day!

View solution in original post

3 Comments 3
ZackE
Moderator

Desktop payroll

Thanks for reaching out to the Community, Clearview972.

 

You can cancel your payroll subscription if you're no longer using it. If you'd like to use it at a later date to pay employees, file taxes/forms, etc., you'd need to re-subscribe to reactivate it.

 

Here's how to cancel a subscription:
 

  1. Before cancelling, be sure to complete and process your final payroll, then print any necessary payroll reports. If you pay or file your own taxes, make sure to pay any outstanding tax deposits and process/file any outstanding annual or quarterly forms as well.
  2. In the top menu bar, use your Employees drop-down list.
  3. Go to My Payroll Service, then Account/Billing Info.
  4. Select Cancel Service.
  5. Follow the on-screen steps to finish your cancellation.

 

You'll still have access to the payroll data after cancelling, but won't be able to recreate any tax forms. Be sure to save a copy of all tax forms you created or e-filed.

 

When you're ready to reactivate, you can do so any time.

 

I've also included a detailed resource about cancelling payroll subscriptions which may come in handy moving forward: Cancel Your QuickBooks Payroll Subscription

 

Please feel welcome to send a reply if there's any additional questions. Have a lovely day!

cmtrailers
Level 1

Desktop payroll

i need some help with quickbooks direct deposit

i can go int payroll with direct deposit employee

make out his check direct deposit is checked on employee

payroll is active quickbooks deducts all taxes

but when i send payroll  to intuit to send to employees bank

there is nothing to send

Rubielyn_J
QuickBooks Team

Desktop payroll

Hello there, @cmtrailers.

 

I acknowledge the importance of addressing this direct deposit issue promptly. Rest assured, I'll do my best to assist you in resolving this issue. 

 

Prior to moving forward, may I know if you receive any error messages when sending direct deposit to your employee? Any additional information and screenshots you can provide would be greatly appreciated.

 

In the meantime, we can check for any stuck paycheck during the processing or transmission process. Before that, let's make sure to update QuickBooks Desktop to the latest release and create a backup copy of your QuickBooks Desktop company file.

 

Then proceed to the following steps below: 

 

  1. Navigate to Edit,  then choose Find.
  2. Select the Advanced tab.
  3. Go to the Advanced tab. 
  4. In the Choose Filter section, click Detail Level from the Filter list. 
  5. Select Summary Only.
  6. Proceed back to the Filter list. Scroll down to select Online Status, then click Online to Send.
  7. Select Find, and you'll see paychecks that weren’t sent to Intuit.
  8. Take note of the "Number of matches" on the Find window. 

 

If the issue persists, you can check out this resource for more details: Resolve payroll error

 

Once done, you can resend the direct deposit paycheck to your employee.

 

I've also included these articles to help expand your understanding of direct deposit lead times and the potential impact of holidays.

 

 

Should you have any further questions or concerns about handling your employee's direct deposit, please don't hesitate to reach out. I'm here to support you every step of the way.

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