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Level 1

E filing quarterly Ohio unemployment

Is anyone having trouble filing Ohio unemployment for Q4 2021? The submit button is no longer an option on my screen. It says I have to file it through the State website.  I've been submitting this report electronically for 20 years and now the option is gone.  Is anyone else seeing this?


9 Comments 9

E filing quarterly Ohio unemployment

I’m here to share some information with you, @taxd.


The filing and payment methods in QuickBooks Desktop are based on your state. At the moment, the only way to submit your quarterly unemployment report is through your state agency's website.

Here are the steps to create a State Unemployment Insurance (SUI) file in QuickBooks to upload directly to the state agency website:


  1. Go to your Employees menu, then Payroll Tax Forms and W-2s.
  2. Select Create State SUI E-file.
  3. Click Continue twice.
  4. From the Select State drop-down list, select Ohio.
  5. Follow the onscreen instructions until you upload your file.

Check out this reference for complete instructions in creating an SUI file: Pay and file payroll taxes and forms manually in QuickBooks Desktop Payroll.

You can also visit this guide to learn how to access your state agency website: Payroll Tax Compliance Links.

If you have any other payroll questions or concerns, please don't hesitate to let me know. I'm always here to help. Take care!

Level 1

E filing quarterly Ohio unemployment

Hello, were you able to find information out on this? I am having the same problem, every time I try to e-file the report, I get an error message and then quickbooks closes out on me.


E filing quarterly Ohio unemployment

May I know what is the error message, @angelina9? I want to ensure you're able to file your report timely.


Let's repair QuickBooks to identify why such an error message causes the program to crash. I'll show you how.


  1. Close QuickBooks.
  2. Download the QuickBooks Tool hub.
  3. Open and install the downloaded file.
  4. On the QuickBooks Tool app, select Program Problems.
  5. Click Quick Fix my Program.


But if the steps above didn't make any changes with the issue currently raised, let's continue our troubleshooting steps by following the steps below:


  1. Close QuickBooks.
  2. Go to Start.
  3. Select Control Panel.
  4. Under Program and Features, select Uninstall a Program.
  5. From the list of applications, select QuickBooks.
  6. Select Uninstall/Change.
  7. Click Repair.


Once done, restart your desktop first before working again with QuickBooks. Then, right-click on the QuickBooks icon on your Desktop, select Run as Administrator, and file your report accordingly.


I'm adding this reference for tips and guides to utilize in preparation for the coming year-end: Complete Certain Tasks in QuickBooks Desktop Payroll to Prepare for the New Fiscal or Calendar Year.


Don't hesitate to post again here if you have other questions or concerns with payroll taxes and forms. I'm always around happy to help. Take care and stay safe!

Level 2

E filing quarterly Ohio unemployment

I have the exact same issue, and have started another thread on this. The answer, at this time, is that Ohio payroll users have lost the function to efile/epay Ohio unemployment. When Ohio switched from "ERIC" to "The Source" the function to efile/epay was removed. I hope that as more Ohio payroll users realize they have lost this function Quickbooks will fix the problem.

Level 2

E filing quarterly Ohio unemployment

I know this is over a year old but I cannot find any info on if or how I need to pay Ohio SUI for my one remote employee who lives in Ohio. Is the process still to pay on "thesource"? The online payroll app prompted me to submit a quarterly tax and wage report but it just shows as submitted. Was I supposed to go on and pay it or will it change to Accepted and deduct the funds from my account like the other taxes?


E filing quarterly Ohio unemployment

Hi there,


Let me get the help you need in handing your state taxes in QuickBooks Online.


The Submitted status means that Intuit transmitted the quarterly tax and wage report or form to the receiving agency. You may check your email for the confirmation of your tax payment and tax form filing.


If it shows submitted on your end but haven't paid the tax yet, I recommend contacting our Payroll Support Team. They have the tools to check your account in a secured environment and confirm the status.


To help you manage taxes in QuickBooks in the future, visit our Community page for tips and related articles.


Please let me know if you have other concerns. I'm always around to help you. Take care and keep safe!

Level 2

E filing quarterly Ohio unemployment

To my knowledge the feature to E-Pay Ohio quarterly unemployment is still not available. You can create the form, but you need to log into the source to file and pay. 
Shocking that this hasn’t been fixed after a year.  

Level 2

E filing quarterly Ohio unemployment

After reading a few of your posts I was hoping you would be active. Thanks for your reply and confirming that I have indeed now missed the quarterly payment. This really should be easily found, they should have a link to paying taxes in every state as an employer. QuickBooks should take note but I won't be surprised if they dont. It took me emailing all the C level executives to get answered to a previous issue. The tech support usually replies with such an unhelpful answer like they never even read your post. So frustrating.

QuickBooks Team

E filing quarterly Ohio unemployment

I understand how convenient it is to pay taxes easily in QuickBooks Online.


You can have us automatically pay and file your federal and state taxes and the necessary paperwork for you if you use QuickBooks Online Payroll Core, Premium, or Elite. Or, you might pay them electronically for more control.


Here's how:


  1. Verify the settings for your automated tax payments and form filing. Ensure that the tax payments and form filing are automated so that we can pay immediately. You may also have chosen "I'll initiate payments and filings using QuickBooks" if it is turned off.
  2. Go to Payroll, then select Overview.
  3. Check your To-Do List for any tasks to finish:
  • Complete state or local tax setup. You'll need your account numbers, rates, and deposit frequency.
  • Authorize Intuit as your third-party administrator with your state.
  • Address Federal EIN or legal business name rejections.
  • Connect or verify your bank account for payroll.
  • Verify your principal officer.


We will process your enrollment with the IRS, state, or local tax agency you complete the enrollment. We may offer you instructions to pay and file these on your own until the enrollment is done because some state and local enrollments take time.


If you are looking for the link and/or references to pay taxes, I recommend sending feedback to our Developer team. This way, they can check to consider this feature to be added.


Don't hesitate to click the Reply button below if you have questions about e-pay. I'm always here to help. Have a great day.

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