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August 23, 2022
Question

EPAY IRS ISSUES

  • August 23, 2022
  • 1 reply
  • 1 view

When I click to pay payroll liabililties, Fed w/holding, etc. All of a sudden it will not let me select E-pay.  I refuse at this time to pay for QBO to do my payroll for my employees.  What is the deal?

1 reply

JenoP
QuickBooks Team
August 24, 2022

Hi there, da231.

 

Can you tell us what do you see or what happens when selecting the E-pay option? Can you also share a screenshot for us to make sure that we are giving you the right steps and information to sort this out.

 

Please add a reply below to share more details. 

da231Author
August 24, 2022

Please see attached.

Level 9
August 24, 2022

I'll ensure you can pay your payroll liabilities in no time, 

da231.

 

You'll want to ensure you have an active payroll subscription to utilize the E-Payment option. Also, get the latest payroll tax table. These updates provide the most current and accurate rates and calculations for supported state and federal tax tables, payroll tax forms, e-file and payment options.

 

If you do yet, still having the same issue, you may have some data integrity issues with your company file that is causing you to no longer be able to use the E-payment feature. Let me show you the steps to repair potential data issues:

 

To verify:

 

  1. Go to the File menu and select Utilities.
  2. Select Verify Data, then click OK to close all windows. 
  3. Once you’ve verified your data, you can rebuild your company file to fix any errors or data damage found.

 

To Rebuild:

 

  1. Go back to the File menu and select Utilities.
  2. Select Rebuild Data, then click OK to close all windows.

 

You can also see this article for the complete process: Verify and Rebuild Data in QuickBooks Desktop.

 

Moreover, if you need help viewing your payroll data, feel free to run any payroll report that suits your needs. 

 

I'll be right here if you need more help managing your payroll in QuickBooks.