Let me help you in populating form Form 941, dwunderlich.
First, you'll have to make sure that you have the latest QuickBooks release and tax table version on that one computer. Keeping your QuickBooks updated prevents unexpected issues within the program. Let me walk you through the steps.
Then, let's update your tax table version:
However, you can manually update Line 5a (Taxable Social Security Wages) in QuickBooks Desktop, then submit the form to the IRS.
To learn more about how QBDT generates Form 941: How QuickBooks Populates The 941. Each line found on the form has a short description of how it's populated.
You're always welcome to drop by in QuickBooks Community if you have any other concerns about 941.
I appreciate you updating QuickBooks Desktop and the tax table, ssurber.
Let me help ensure you'll get the amount to populate in Line 5A. After the updates, you can log off QuickBooks and reboot your computer. Once up, turn off all anti-virus software to allow the system in accessing the form (don't forget to turn it on later).
Once up, run QuickBooks as the administrator and you should have the latest tax table. Then, pull up again the form to see if the amount is already populated.
If it's not showing the latest version, the update didn't go through. You can turn off all anti-virus, then update it again (don't forget to turn it on later).
I also suggest opening a report to check the wage base amount if it's the same with the one on the form. Simply follow the steps below:
Double-click the "Social Security Employee Total" amount to display the Transactions by Payroll Item report. The Wage Base column total minus the Wage Base (Tips) column total should equal line 5a, Column 1.
If the amount is still not populating, I recommend chatting with our QuickBooks Desktop Payroll Team. They can further investigate what's causing this behavior.
Feel free to comment below on how everything turns out. Just mention my name if you need anything else.
I spoke with the QuickBooks Payroll Team and they referred me to this link... I tried all the updates etc. and nothing changed the error on Form 941 line 5a, I had to enter it myself and edit the form. Frustrating... as I had thought that QB's would generate accurate reports.
Welcome to this conversation, @Tpd1. I've got you some steps to ensure you're able to generate the correct report in the 941 form line 5a.
Since you've already done running all updates, let's go to the next step. Let's run the Verify Rebuild tool to repair any potential data damage in your company file. Here's how:
Once done, go back to the File menu. Select Utilities again, and then click Verify Data. Let the tool check your file for data issues.
If QuickBooks doesn't find any error, click OK. Otherwise, select Rebuild Now.
I'd suggest you repeat this process even if there are no errors found. Then, follow the steps to run a payroll checkup.
Once done, run Reboot.Bat to remove any errors in the program. Here's how:
For future reference, you can also read through the Line 5a- Taxable social security wages and New! Line 5a (i) Qualified sick leave wages outlined in this help article: How QuickBooks Desktop Populates The lines on Form 941.