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tjensen1
Level 1

Hours in QB Time do not match employees paychecks...

I am using QuickBooks Online and QuickBooks Time.  We pay our employees a salary with paychecks twice a month (24 checks per year).  We're a services company and therefore bill our customers based upon hours worked.  Employees enter their time worked into QB Time.   For some reason, the hours entered into Time do not match what they see on their paystubs.  For example, the pay period happens to be 80 hours, Mary enters 8 hours of PTO, 8 hours of Holiday and 64 hours of Overhead - the paystub only shows the PTO and Holiday hours with NO hours noted for Overhead.  HELP!!!

1 Comment 1
ChristieAnn
QuickBooks Team

Hours in QB Time do not match employees paychecks...

Hi there, tjensen1.

 

Thank you for visiting the QuickBooks Community. I'm here to share details on how timesheets/Hrs works in QuickBooks. Then, ensure that 64 hours of Overhead shows in the paystub.

 

When you use QuickBooks Time with QuickBooks Online, you have to review your employees' timesheets before running payroll. With this, you can approve, unapprove, or reject hours for multiple employees or one at a time. That said, I reccomend making sure that you approve all timesheets for the specific pay period so the 64 hours of Overhead will appear in the paystub.

 

Here's how:

 

  1. Click the + New.
  2. Choose Approve Time. The current pay period displays.
  3. Select a date range.
  4. Click Approve all employees.

 

Additionally, you can also approve or unapproved hours for one employee at a time. Please follow the steps below.

 

 

  1. Click the + New button.
  2. Select Approve Time. The current pay period displays.
  3. In Needs review, select an employee.
  4. Check the time.
    1. Select Edit next to any timesheet that needs editing.
    2. Make your changes and select Save.
  5. Choose Approve [employee's] time.

 

To see further details, you may open this article: Approve or unapprove QuickBooks Time hours from QuickBooks Online.

 

If the issue persists, you'll have to use or make sure that the Payroll item Mapping Tool to assign payroll items to your hours is set up correctly. This means that for all regular hours tracked per employee, there will be one payroll item assigned to those hours in QuickBooks. For all overtime hours tracked per employee, there will be one payroll item assigned to those hours in QuickBooks. This can be done for regular time, overtime, double-time, and any PTO codes that you have set up. To view additional information, you can click click this article: Map QuickBooks payroll items to QuickBooks Time.

 

Lastly, you may refer to this article to view steps on how you can find more options or edit your original options in the QuickBooks Integration Preferences window: About QuickBooks integration preferences in QuickBooks Time.

 

if you have any additional questions about QuickBooks or QuickBooks Time, don't hesitate to post again. I'm always here to help.

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