How can I cancel a pending tax payment?

Good to see you in the Community, matyas.

If you're trying to cancel an electronic payroll tax payment that has not been processed yet or is manually recorded, you can follow these steps:

1. Go to Taxes > Payroll tax.
2. Under Taxes, click the View tax payments you have made link.
3. Select the name of the tax payment. Change the date range if necessary.
4. From the View and Print Form drop-down, choose Delete. 
5. Hit Yes to confirm deletion.

Please see this sample screenshot for a visual guide:

Otherwise, contact our Customer Care Team if you don't see the delete option. They can pull up your account and check the status of the tax payment.

Here's how:

1. Click the Help icon located in the upper right-hand corner.
2. In the Help window, click the Contact Us button located at the bottom.
3. Enter your question and click Let's talk.
4. Choose either Start a chat or Call us.

If you have the new QuickBooks Assistant help update, you can follow these steps:

1. In your QuickBooks Online account, go to the Help > Assistant.
2. Type Talk to a human and proceed with I still need a human.
3. Click the Contact us link.
4. Select either Messaging or Callback.

I'm also adding this article for more details: Delete a tax payment. To view other guides and tutorials, feel free to visit our general help topics page. 

I'm just a post away if you have any follow-up questions. You can click the Reply button and I'll get back to you as soon as possible. Thanks.

I need to delete 3 tax payments that are pending out of my intuit payroll before tomorrow, can you please help me. You may call me at [removed].

Hello there, Bdavidson1955. I can see the importance of getting this done now. 

Are you using Intuit Online Payroll? If so, deleting the tax payments depends on the scenario. Let's see the different situations below.

If  these tax payments haven't approved yet, you can delete it by utilizing the X button. Here's how:

1. Select Taxes & Forms.
2. Then select Pay Taxes. 
3. Select Approve.
4. On the Approve Payment page, find the payment.
5. In the Delete column, select X.
6. Select Yes to confirm.

On the other hand, if you've paid the taxes manually and you have approved the payment, you can run the Employer Reports to completely delete the payments. The steps below will guide you through the process.

1. Go to the Reports menu.
2. Then select Employer Reports.
3. From the drop-down, select Tax Payments. 
4. Then select Go.
5. Go to the Payment Date column and select the date of the payment.
6. Hit Delete. Then, Yes to confirm.

For additional assistance, you can give us a short call to check your payroll account. We'll be able to provide information and help remove the tax payments. Here's how:

1. Open the IOP sample file.
2. Choose your state.
3. Click the Help option in the upper-right corner.
4. Click on Contact Us.
5. Select the product.

You can also check this link for more info about contacting payroll support: Contact Payroll Support. Go to the Intuit Online Payroll to view details.

Lastly, you can read through this resource for further insights: Delete a tax payment. 

If you still need help, I’ll be around to assist further and make sure your taken care of. Have a great rest of the day.

Hello,

I need help please. I spoke to a human yesterday but they weren't able to help me. I need to update our bank account info because we changed banks, but they told me I can't because of this, (in the photo) So now I can't pay employees direct deposits or anything. Please help!!!!!

Hello,

I need help please. I spoke to a human yesterday but they weren't able to help me. I need to update our bank account info because we changed banks, but they told me I can't because of this, (in the photo) So now I can't pay employees direct deposits or anything. Please help!!!!!

It's good to see you here in the Community, smason2.

Thank you for sharing with us a screenshot about your concern. Let me help and share some insights about changing the payroll bank account in QuickBooks Online Payroll.

In changing the payroll bank account, one of the things you need to ensure is to check pending tax payments. This is important to be sure your bank account change is successful and the payroll funds withdraw from the correct account.

If there are any payments dated after today’s date, I suggest contacting our Payroll Team for further assistance with handling these payments.

To contact them:

1. Log in to your QuickBooks Online company.
2. Go to Help (?).
3. Click on Contact Us.
4. Enter your concern, then select Let's talk.
5. Choose a way to connect:

• Start a chat with a live support.
• Get a callback from the next available support.

For more details of the support hours, check out this link: Contact Payroll Support.

I'm also adding this as your future reference once you get these tax payments sorted out: Change your payroll bank account.

I'll be around if you still have other concerns or follow-up questions about it. Take care and have a wonderful week!