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How do I add payroll to a wholesale client? The option has disappeared.

How do I add payroll to a wholesale client? The option has disappeared.

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Moderator

How do I add payroll to a wholesale client? The option has disappeared.

You should also be able to manage your payroll subscriptions for your wholesale clients, MackeAcct.

 

Before that, let's do a browser troubleshooting. Cache helps your browser's background processes run smoothly. However, it can also cause unexpected results when piled up. Here's how to get rid of any cache-related concerns:

  1. Open a private browser and log in to your QBOA account. It uses but doesn't store cache.
  2. If you can manage your payroll subscriptions successfully, we can go back to your regular browser and clear the cache.
  3. Other supported browsers are good alternatives, too. Each of them uses a different cache.

Here's also link to know more about managing the wholesale billing plan: Manage your wholesale billing plan and wholesale billing clients.

 

We'll get back to your if you still need help in managing your payroll subscriptions for your wholesale clients.

Highlighted
Level 1

How do I add payroll to a wholesale client? The option has disappeared.

I had been able to manage my own wholesale accounts.  QuickBooks option for adding payroll on the billing screen is down.  I was able to call and have everything set up.

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