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How do I delete a sales rep who is not in use?

I am setting up independent sales reps.  If I initially made a mistake or if an area changes and a rep is no longer assigned to any customers, how do I delete the rep?

When I look at the Employee list or Vendor list, highlight the name, click Edit, click Delete, I keep getting the message, "This name is in use by a Sales Rep and cannot be deleted. Please refer to the Sales Rep list for more details."  The thing is, I cannot find the Sales Rep list anywhere.  How do I remove someone from the Sales Rep list?

I see them listed when I export the Sales Rep list with my .iif file, but deleting them there will not delete them from QuickBooks.

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Best answer 12-10-2018

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Lists>customer & vendor profile>sales reps.

Lists>customer & vendor profile>sales reps.

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5 Comments
Established Community Backer ***

Lists>customer & vendor profile>sales reps.

Lists>customer & vendor profile>sales reps.

View solution in original post

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Thank you so much!  I looked high and low but somehow man...

Thank you so much!  I looked high and low but somehow managed to overlook the profile section every time.
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If it is used, you wont be able to delete it, however you...

If it is used, you wont be able to delete it, however you can make it inactive.

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I've made them inactive but I continue to see inactive na...

I've made them inactive but I continue to see inactive names on my PO sales rep drop down.  How do I fix it?
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I am frustrated by a similar situation .... one of my rep...

I am frustrated by a similar situation .... one of my reps was assigned to accounts by a former employee that are house accounts and when I changed it to house account it still defaults to the sales rep when running reports. I have tried making him inactive so I can start fresh and assign him to accounts that are rightfully his but it still shows up in the report as if the house sales are his. It is a HUGE job every month to manually go through all the sales and weed out the house account ones that were assigned to him.

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