How do I record another tax payment for the same period (manually)? We paid state unemployment the wrong amount and made another payment but I cannot record it.

Hello there, @kclemons-si-llc-.

You're able to manually record another/additional payroll tax payment (state unemployment) through the Enter prior tax history feature in QuickBooks Online (QBO) Payroll. You'll have to make sure you've selected the correct state unemployment name in the Tax Type field and the liability period dates. This way, you'll successfully record the second tax payment.

However, before doing so, I'd recommend performing some troubleshooting steps. With this, you're able to isolate any possible browser issues. You can first log into your QuickBooks Online (QBO) account using a private browser (incognito). Here's how:

• Press Ctrl + Shift + N (Google Chrome)
• Ctrl + Shift + P (Firefox)
• Control + Option + P (Safari)

Once signed in, go to the Taxes menu's Payroll Tax tab to manually record the payroll tax payment. For the detailed steps, here's how:

1. Go to the Taxes menu.
2. Select the Payroll Tax tab.
3. Click the Enter prior tax history option under the Taxes column.
4. Choose the Add Payment button.
5. Enter all the necessary details of the second tax payment.
6. Select OK.

I've attached screenshots below for your reference.

If it works, return to your default browser and clear its cache and cookies. This will refresh the system and remove older files that cause viewing and performance issues. However, if the problem continues, try using other supported browsers.

After recording, go back to the Payroll Tax Center page, then select the View tax payments you have made option. This to make sure the second state unemployment tax is recorded accordingly.

Additionally, there are several payroll reports in QBO to view useful information about your business and employees. For the complete list and their definition, you can check out this article: Run payroll reports. It also includes steps about customizing, printing, and marking them as your favorite.

Please know that you're always welcome to comment below if you have other concerns or follow-up inquiries about managing your payroll taxes in QBO. I'm just around to help. Take care.

Thank you for your help! This did work for me, but the tax payment is not showing up in the bank register or the tax liability account. Is there a reason for this or is it just the repercussion of recording in the 'prior tax history' section?

Thanks for getting back in here, @kclemons-si-llc-.

Let me clarify things for you. The recorded tax payment in QuickBooks Online is a non-posting transaction. It will not affect the bank register, but it will clear the taxes from showing due and record the deposits. Let's also make sure to review the breakdown of the tax payment so that you can record it accurately.

To learn more about tax payments in QuickBooks Online, feel free to check out this article: Recording prior tax payments.

I've also added this article that can guide view useful payroll reports in QuickBooks Online: Run payroll reports.

Feel at ease to let me know if you need further assistance with payroll. I'll be glad to help you. Have a pleasant day.