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tburch
Level 3

How do You Permanently Delete a Pay Type in QBO Payroll?

My client has multiple pay types due to typos and errors in creating them. How do I permanently remove a pay type? I don't want anyone responsible for inputting new employees to get confused and check the wrong box.

 

To clarify: I am NOT interested in a solution of just "unchecking the box for the specific employee." I want to know how to delete a pay type PERMANENTLY so that it is not even an option when adding a new employee.

4 Comments 4
JamesAndrewM
QuickBooks Team

How do You Permanently Delete a Pay Type in QBO Payroll?

Glad to see you here in the Community, @tburch. I'm here to help you handle these multiple pay types to avoid future confusion for your client. I will help you learn to set up additional pay items in QuickBooks Online Payroll to handle pay types you do not use anymore.

 

You cannot delete pay types you have used previously, but you can hide or remove them when not in use. You can hide the pay types from the Run payroll page. Here is how:

 

  1. In the Run payroll page, select Customize table.
  2. Select the pay types you do not use.

 

For detailed information, refer to this article: Add or change pay types.

 

You can also visit these articles you can use in the future to help you in managing your employee's information:

 

 

Feel free to post here again if you have further QuickBooks-related concerns. We are available 24/7 to lend a hand with each of your queries. Stay safe!

PNLguru
Level 1

How do You Permanently Delete a Pay Type in QBO Payroll?

I still don't understand why we're not allowed to remove an unwanted / duplicate pay type? Can someone else from QuickBooks delete it for us to avoid a potential nuclear explosion?

DebSheenD
QuickBooks Team

How do You Permanently Delete a Pay Type in QBO Payroll?

Hello there, @PNLguru. I appreciate you for joining this thread.

 

I can see how you want the system to delete a pay type. However, this option is unavailable in QuickBooks Online (QBO). We always want to provide you with an experience where you'll not be confused about how QuickBooks and its reports work.

 

Still, I recommend sending your valuable feedback to our Product Development team. By sharing your insights about it, our developer might include this in the next product enhancements. Here's how:

 

Sign in to your QBO account.
Go to the Gear icon.
Select Feedback under Profile.
Enter your suggestion. Then, click Next.


By unchecking the box next to these pay types, they'll no longer appear as an option when you run payroll. Here's a guide for your reference: Add or Change Pay Types.
 

I'm also adding this article for future reference about running payroll reports in QBO: Run payroll reports. This will give you a closer look at your employee's total wages, deductions, and tax information in a certain period.

 

You're always welcome to get back to this thread if you have other Payroll-related concerns. I'll be around ready to back you up. Keep safe!

DebSheenD
QuickBooks Team

How do You Permanently Delete a Pay Type in QBO Payroll?

Hello there, @PNLguru. I appreciate you for joining this thread.

 

I can see how you want the system to delete a pay type. However, this option is unavailable in QuickBooks Online (QBO). We always want to provide you with an experience where you'll not be confused about how QuickBooks and its reports work. 

 

Still, I recommend sending your valuable feedback to our Product Development team. By sharing your insights about it, our developer might include this in the next product enhancements. Here's how:

 

  1. Sign in to your QBO account.
  2. Go to the Gear icon.
  3. Select Feedback under Profile.
  4. Enter your suggestion. Then, click Next.


By unchecking the box next to these pay types, they'll no longer appear as an option when you run payroll. Here's a guide for your reference: Add or Change Pay Types.
 

I'm also adding this article for future reference about running payroll reports in QBO: Run payroll reports. This will give you a closer look at your employee's total wages, deductions, and tax information in a certain period.

 

You're always welcome to get back to this thread if you have other Payroll-related concerns. I'll be around ready to back you up. Keep safe!

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