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waseitz
Level 1

How do you void a bonus check?

 
3 Comments 3
Angelyn_T
QuickBooks Team

How do you void a bonus check?

Thank you for reaching out to us here on the Community page, @waseitz.

 

I'm here to help you void a bonus check created in QuickBooks Online.

 

 

If I may ask have you processed the check manually or through direct deposit? If it's written manually, you only have a Delete option to remove the check by following these steps:

 

  1. Click on Payroll at the left pane, then select Employees and tap on the Paycheck list link.
  2. Select the bonus check you want to remove, then tap the Delete button.

On the other hand, if it's through direct deposit, you can only delete or void the check depending on your processing time. The void option only appears if you indicate that it been cashed to your employee.

 

For additional information about this process, check out this link.

 

Also, feel free to open the articles from this link in case you need guides while working with QuickBooks or payroll in the future.

 

I'm always here to help if you have any other questions, @waseitz. Just add a comment below and I'll get back to you as quickly as possible. Keep safe!

waseitz
Level 1

How do you void a bonus check?

When I click on the check to be voided, there is no void button available.  It was printed on August 7, 2020.

Rejeil_O
QuickBooks Team

How do you void a bonus check?

Thank you for posting here in the Community, @waseitz.

 

You can void or delete your paycheck once it is not processed yet. However, if your check already processed, the void or delete button will not appear. You can contact our support for assistance:

 

  1. Go to the Help icon.
  2. Click Contact Us.
  3. Enter your concern in the field, then click the Let's talk.
  4. Select either Start a chat or Get a call.
  5. Fill out all the necessary fields.
  6. Hit Submit or Confirm my call.

Note: Due to COVID-19, we have limited staffing and reduced our support hour from 6 AM-6 PM Pacific Time Monday-Friday. We will resume normal hours as soon as possible.

 

You might want to use the audit log report that will help you track the activities on your books just like voided or deleted transactions: Use the audit log in QuickBooks Online.

 

Just leave a message in the comment section if you have follow-up questions. I'm always around here in the Community to help. Take care, and have a good day.

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