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laura-tricountyv
Level 1

How to confirm direct deposit are good to go?

how do I check that our direct deposits are scheduled?
3 Comments 3
Catherine_B
QuickBooks Team

How to confirm direct deposit are good to go?

I can help you how to manage your direct deposits, laura-tricountyv.

 

With payroll, you can set up direct deposits and pay your employees with electronic deposits directly into their bank accounts. Once you have set up your company's direct deposit, you'll know that it's ready, you'll have the Connected/Active status. This means that the bank account details is connected to send payroll with QuickBooks Online.

 

Here's how to check that out: 

 

  1. Go to the Gear icon.
  2. Select Payroll Settings.
  3. Click Company under Bank Accounts.
  4. You'll see the status of your direct deposit.

 After you set up a direct deposit for your company, you can add your employees' information

 

As for your employee's direct deposit, you'll see that their paycheck went through if you have the Processed status. We already sent this employee’s paycheck info to the bank and you're unable to make any more changes. To verify the status, you can go to the Paycheck list and hove your mouse over the status.

 

I'll be adding these links to help you run payroll and handle contractor's direct deposit transactions:

 

I'm only a post away if you need more help in managing your employee's direct deposit. It's always my pleasure to help you out again.

JE2019
Level 1

How to confirm direct deposit are good to go?

I don't have the option for payroll settings and when I did a search error 404 comes up, I accepted a W9 with one of our Subcontractor and they supposedly did the direct deposit but I never received the funds?

ChristineJoieR
QuickBooks Team

How to confirm direct deposit are good to go?

Hi, @JE2019.
 
Let me give some tips on how to get past this issue and smoothly access your employees' profiles.

 

When the web page you're trying to access isn't available on the server, the error 404 is displayed.

I've got you here some troubleshooting procedures to isolate and resolve this issue.

 

Open private windows such as:


·        Ctrl + Shift + N (Google Chrome browser)
·        Ctrl + Shift + P (Mozilla Firefox & Microsoft Edge browser)
·        Command + Shift + N (Safari browse)

 

To junk unnecessary files on your browser, here’s how to clear the cache. This will help your browser work well.

 

Additionally, you can utilize this article to guide you on how to resolve minor fixed deposit issues.

 

Please bear with us while we strive to resolve this. You can always contact me if you need help with anything else related to payroll management. I'll be there to support you. Keep yourself safe! 

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