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siuhungfan
Level 1

I cannot create ONE employee's paycheck after I deleted the original one ( I gave her a raise ). The others went trhrough fine

 
1 Comment 1
MaryLandT
Moderator

I cannot create ONE employee's paycheck after I deleted the original one ( I gave her a raise ). The others went trhrough fine

Thank you for contacting us, siuhungfan.

 

Is there an error when you create a paycheck? I'd appreciate if you can tell me what's stopping you from paying the employee.

 

On the other hand, the paycheck may haven't been successfully deleted. Let's go to the employee's information and review the transaction. Here's how:

  1. Go to Employees, then Employee Center.
  2. Click the name of the employee, then go to the Transactions tab.
  3. Find the recently created paycheck.
  4. If the paycheck is there, delete it. 
  5. If not, you can re-create the paycheck.

When the name of the employee is highlighted in yellow, just right-click the name and pick Revert Paycheck. Then, re-run the payroll. See the sample screenshot below for your visual reference.

 

If payroll was done through Direct Deposit, the cutoff is 5 pm PST at least two banking days before the pay date. Once processed, I recommend contacting our QuickBooks Desktop Payroll Team. They have the tools to correct void the paycheck so you can pay the employee with a raise.

 

Let me know how everything turns out by leaving a comment below. I'm always around to help ensure your success.

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