Let's go back to your Prepare 1099s screen and print your manual copies of 1099s. Let me show you how.
Feel free to read this article for your reference: 1099 E-File Service: QuickBooks Online Setup, Troubleshooting, & FAQs.
Don't hesitate to come back here to the Community if you have any other questions. Have a great day!
This does not address my question. I asked how I recover the forms once I used the QB on line service to file.
Thanks for getting back to me and for guiding me how to help you better.
In QuickBooks Online, you can access your e-filed 1099 forms by logging in to our 1099 E-File Service website. Let me guide you how.
You can also read this article, specifically the e-File your 1099s section, for your reference: 1099 E-File Service: QuickBooks Online Setup, Troubleshooting, & FAQs.
Don't hesitate to leave a comment below if you have any other questions.
Welcome aboard to the Community, @Garbage company.
I appreciate you letting us know of the result after creating 1099s. Let’s try performing some troubleshooting steps to resolve the issue.
Let's open your QuickBooks account using the incognito mode or private browsing. These are built-in features in the browser that allows you to access websites without storing any data.
From there, try signing in again. If this works, shift back to your regular browser to clear its cache to start fresh.
I also suggest running the Health Checkup Tool. It is used to check multiple aspects of the browser to ensure the application runs seamlessly.
If none of these steps work, I recommend contacting our QBO Care Team. They have tools to check your account and determine the root cause of the issue.
Here's how you can reach them:
Keep me posted if you have any other concerns. Please know I’m here to assist further. Have a good one.