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so_baba
Level 2

I got a message that Payroll and payments will no longer work with your version of QuickBooks

I got a message that After 5/31 services like Payroll and payments will no longer work with your version of QuickBooks . What i use is quickBooks enterprise 2018. I was asked to Act Now meanwhile, i dont use payroll. What should i do

 

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Best answer March 03, 2021

Best Answers
Tori B
QuickBooks Team

I got a message that Payroll and payments will no longer work with your version of QuickBooks

Good morning, @so_baba.

 

Thanks for following the thread. I hope you're enjoying the day so far. 

 

The feature you're referring to in the preferences will block most pop-up messages for products and services. Although it's not guaranteed that it will block the message, I encourage you to activate this feature. Keep in mind that the message is there, so you won't forget you lose support and all online functionality. 

 

 

To keep you in the know about what’s up and coming about the product, I invite you to visit the Firm of the Future

 

If there’s anything else I can help you with, post a comment below. I’ll be right here to assist further. Have a great rest of the day, and feel free to reach out to the Community at any time! 

 

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3 Comments 3
RenjolynC
QuickBooks Team

I got a message that Payroll and payments will no longer work with your version of QuickBooks

Thanks for reaching out to us in the Community, so_baba.

 

I'll give a brief overview of the message you received. QuickBooks Desktop sends notification in advance that the services for older versions are scheduled to be discontinued. 

 

If you're not using payroll or other add-on services in QuickBooks Desktop Enterprise Solutions 2018, your product will still continue to work. 

 

To see what's affected by the discontinuation, you can read this article: QuickBooks Desktop service discontinuation policy and upgrade information.

 

Please know that I'm always available if you have any follow-up questions or other concerns with your QuickBooks account. Have a great day!

so_baba
Level 2

I got a message that Payroll and payments will no longer work with your version of QuickBooks

Thanks for the quick response.

Can I check Turn off pop-up messages for products and services under Preference to avoid getting this message?

Or what action can i take as requested (Act Now)?

Tori B
QuickBooks Team

I got a message that Payroll and payments will no longer work with your version of QuickBooks

Good morning, @so_baba.

 

Thanks for following the thread. I hope you're enjoying the day so far. 

 

The feature you're referring to in the preferences will block most pop-up messages for products and services. Although it's not guaranteed that it will block the message, I encourage you to activate this feature. Keep in mind that the message is there, so you won't forget you lose support and all online functionality. 

 

 

To keep you in the know about what’s up and coming about the product, I invite you to visit the Firm of the Future

 

If there’s anything else I can help you with, post a comment below. I’ll be right here to assist further. Have a great rest of the day, and feel free to reach out to the Community at any time! 

 

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