Thanks for following up with the Community, dmqcleaningservi. I appreciate your detailed information.
The error message you're seeing is usually caused by importing data from QuickBooks Desktop or turning on payroll after adding employees. It can also display if the customer, vendor, or employee name you're trying to add already exists on one of your lists.
To fix this, you can change their display name or make the profile inactive.
Here's how:
- In your left navigation bar, as appropriate, go to Sales, Expenses, Workers, or Employees, then choose Customers, Vendors, or Employees.
- Find the duplicate vendor, customer, or employee.
- Click Edit.
- Locate their Display name as field and add a digit to the end of their name, or change its format to "last, first". If the profile's no longer in use, you can use your Make inactive option.
- Select Save and close.
I've also included a detailed resource about this error which may come in handy moving forward: Error - The name supplied already exists. Another customer, vendor, or employee is already using thi...
If there's any additional questions, I'm just a post away. Have a lovely day!
