Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowHello there, rlmiddle4.
If you no longer want to pay an employee for direct deposit and want to deactivate the option permanently, you can follow these steps:
Otherwise, check out this article if you want to disable the direct deposit temporarily: Change a direct deposit paycheck to a regular paycheck in QuickBooks Desktop Payroll. This way, you can create a regular paycheck.
The following article also include more details about direct deposit: Set up, edit, and remove direct deposit for employees in QuickBooks Desktop.
I'll be around if you need more help with direct deposit in QuickBooks. Stay safe. .
When you pay employees via DD, there should be no lag time. As an employer you must arrange things so they have their money on payday.
When using Intuit's offering, this means you have to complete and send the DD orders two days before payday.
Hello,
I'm having the same issues and this did not solve my problem. I disabled DD from the employee but it's still saying to pay in X amount of days which is earlier than when my normal pay due date is.
Is there another way to disable direct deposit permanently?
Thank you.
Hi there, @exportmanagementsysteminc.
Currently, my peer, RenjolynC's instruction is the only way to disable direct deposit to avoid lag time. Since you're still experiencing the same issue, I suggest updating QuickBooks to the latest release. This will allow the software to save changes and improvements if the system isn't revamped yet.
If the same thing happens, you can utilize the Rebuild and Verify tool to fix unexpected system issues. Verify data helps identify data hurdles while Rebuild data self-resolves the problem found in the application. If it persists, I recommend contacting our QuickBooks Desktop Payroll team to investigate this further. They have tools to pull up our account on file and share additional information to fix it.
Please let me know how it goes. In this manner, we can assist you more. Stay safe and have a nice day ahead.
I am curious if you ever figured this out. I did the same thing and I am now having the same issue. My scheduled payroll is still on the 2 day earlier direct deposit schedule. I have "free" payroll support which I was on with for 3 hours the other day and they had no clue.
Thanks for sharing your concern here in the thread, @JJNY. Let me share some information about direct deposits and processing payroll in QuickBooks Desktop.
If you use direct deposit to pay your employees, the Process Payroll By date and Check date are adjusted to include the transmit lead times. Thus, it will show 1 or 2 days before the pay date. Since you disable the direct deposit and switch back to paycheck, you can manually change the schedule to fix the Process payroll by and Check Date to the correct information. You can follow the steps below for your guidance:
However, if this is not the case and the issue persists, I recommend contacting our Payroll Support to help you review your account securely. They have the right tools to check and help you resolve this matter. Here's how:
Additionally, you can run payroll reports to have a closer view of your payroll information within the product.
You can always reach back if you have questions about running payroll or have any QuickBooks-related queries that need attention. We'll be right here to help you out. Have a nice day!
My process payroll by date is still 2 days prior (as it would be on DD) It does change when I follow your first set of guidance. And no thanks to the second. I did that for 3 hours the other day and finally had to disconnect from the remote session so I could run my business!!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.