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brightlake
Level 1

Is any one else having trouble with there payroll not linking to your resister I have to call every week and have QB fix it.

I need a fix not a bandage
1 Comment 1
SheandL
QuickBooks Team

Is any one else having trouble with there payroll not linking to your resister I have to call every week and have QB fix it.

This is not the impression we want you to have, @brightlake.

 

I recognize how hard it can be when your workflow is interrupted by this unexpected issue with payroll not linking to your register. I can see the urgency of resolving this as soon as possible. Normally, when you run a payroll in QuickBooks Online, it will be automatically posted to the register. Since this issue persists, the best action we can take is to contact our payroll support team again. By doing so, they can open an investigation about this matter and prioritize you once this issue is resolved. 

 

To contact them here's how:

 

  1. Sign in with your QuickBooks Online company.
  2. In the upper right corner, click on the Help icon.
  3. Select Search, then click Contact Us.
  4. Write your issue or concern and Continue.
  5. Select what support you would like to contact.

 

Also, I would like to share this article you can visit to add your employee's updated paycheck information and total: Add pay history to QuickBooks Online Payroll.

 

Please don't hesitate to get back to us if you have other payroll related concerns. We're always here to help you. 

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