cancel
Showing results for 
Search instead for 
Did you mean: 
cheerzoneallstars
Level 1

linking bank for payroll

Is anyone else having trouble connecting their bank.  I am trying to run payroll and they said they are working on the issue.  I do paper checks, but they said regardless my bank has to be verified.

 

1 Comment 1
jeanbiverly_
QuickBooks Team

linking bank for payroll

Thank you for bringing this issue to our attention, @cheerzoneallstars. I understand the difficulties you've faced while connecting your payroll bank account. 

 

Upon checking here, there's an open investigation (INV-97318) regarding this issue. I recommend contacting our QuickBooks Online (QBO) Payroll support team to ensure you're informed about any updates. They'll add you to the list of affected users and notify you through email once the issue has been resolved.

 

Here's how:

 

1. Sign in to your QuickBooks Online company.

2. Click the Help (?) button.

3. Choose Contact Us.

4. Enter your concern, then select Let's talk.

5. Pick a way to connect with us:

  • Start a chat with a support expert.
  • Get a callback from the next available expert.
  • Ask the community to get help from businesses like yours.

 

You can also visit this article to explore other options for contacting our support: Contact Payroll Support.

 

Additionally, here's a helpful article outlining how to set up direct deposit to pay your employees and contractors: Set up your company payroll for direct deposit.

 

We're still ready to back you up if you have other concerns besides linking your bank for payroll. The Community has your back.

Get answers fast!
Log in and ask our experts your toughest QuickBooks questions today.

Want more ways to get paid?

[object Object]

Make it easy for customers to pay you, and manage it all in QuickBooks.

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up