Thank you for bringing this issue to our attention, @cheerzoneallstars. I understand the difficulties you've faced while connecting your payroll bank account.
Upon checking here, there's an open investigation (INV-97318) regarding this issue. I recommend contacting our QuickBooks Online (QBO) Payroll support team to ensure you're informed about any updates. They'll add you to the list of affected users and notify you through email once the issue has been resolved.
Here's how:
1. Sign in to your QuickBooks Online company.
2. Click the Help (?) button.
3. Choose Contact Us.
4. Enter your concern, then select Let's talk.
5. Pick a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
- Ask the community to get help from businesses like yours.
You can also visit this article to explore other options for contacting our support: Contact Payroll Support.
Additionally, here's a helpful article outlining how to set up direct deposit to pay your employees and contractors: Set up your company payroll for direct deposit.
We're still ready to back you up if you have other concerns besides linking your bank for payroll. The Community has your back.