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Join nowHi there, userkxtiemccxnn.
It's tax season, and I'm here to help you get back to using your QBSE account. Did you get any error messages? I can't find a screenshot in your post.
As of the moment, I haven't seen other reports about issues when signing into QBSE. Have you tried signing in using the mobile app or other browsers?
On the other hand, I presume you already did the basic browser troubleshooting steps with Support, so I'll not let you do the same thing. Please contact them back and this checked with a higher team if they're not able to solve it.
You can always go back to this thread if you have other questions.
I had to clear all cached images, cookies, and history for intuit, then it started working again... not sure what happened.
I’m happy to hear that, @userkxtiemccxnn.
The online platform uses the browser’s cache to run faster. However, these can sometimes become corrupted, which affects the program functionalities.
If you may encounter unexpected behavior in the future, you can also use other supported browsers. Then utilize our Health Checkup Tool. It is used to check multiple aspects of the browser to ensure the application runs seamlessly.
If you have other QuickBooks concerns, please let us know. We’ll be here anytime. Have a great day!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.