Welcome to the Community, Matrixco. Let me help you by guiding to our QuickBooks Online (QBO) Payroll customer care team with your Form 941 amendment concern.
In contacting our QBO Payroll support team and utilizing their resources, they can securely access your account in a safe environment. And then guide you on the amendment process and discuss the credit matter.
Here's how to reach them:
- Log in to your QBO account.
- Click on Help (?) at the upper right corner of your screen.
- Tap on Search, then select Contact Us.
- Select a topic to connect with the right expert.
- Choose how you would like to contact the QB support team.
- Via a Callback, where a spot is saved, and a support will call you back.
- Via Chat, start a chat with our support.
Please note the time frame availability of our support team based on the QBO Payroll subscriptions. You can check their availability below:
- QuickBooks Online Payroll Core is available - Monday to Friday, 6 AM to 6 PM PT.
- You can contact QuickBooks Online Payroll Premium and Elite any time, any day.
Additionally, you can access your filed tax forms and payments by following the steps in this article: View your previously filed tax forms and payments.
Don't hesitate to return to this post and create a thread if you need further help with your Form 941 amendment concern, Matrixco. The Community will be at your aid 24/7. Have a great day ahead!