This means we're not able to take payments from your account or we need to sync your payment details.
If you've already paid your payroll subscription, you can just log in to the Account Maintenance page, the log out. This will refresh and syncs your payment details.
If you haven't received any confirmation email about a payroll subscription payment or if there no payment posted in your credit card account yet, you follow the steps below to reactivate your account.
In case you bump up with some errors in the future, you can refer to this article: Update or renew your subscription.
Please let me now how the steps work for you. We're just right here to make sure you can get back on track.
I appreciate for keeping us posted, polar1pop11.
We have an existing investigation that our engineers are currently looking into the root cause of the payroll alert you're seeing. They're working on a fix to this issue and I suggest reaching out to us so we'll add your account to the notification list.
Here's how to contact us:
We'll keep you updated via email. Take care and keep safe!
Hey there, 4484.
I'm happy to help you out this evening. What exactly do you need assistance with? If you're experiencing the same issues as the other users above, id suggest following the steps provided by my colleague to reach out to our support team.
If you have any other questions, please post them here. Thank you and have a nice afternoon.