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Level 1

Need to reverse payroll that was just run

QuickBooks Team

Need to reverse payroll that was just run

Hi @roysagencyinc.


Thanks for reaching out to the Community about reversing your payroll that was just run. I'll be happy to help accomplish this.


When you've run payroll there is a small window of time where we can cancel it. Please private message me with your email address and the date the payroll was ran for. 


Reply bellow once you have sent that private message and I'll work to get that reversed. 


For more information on reversing payroll, click here.


I'll be keeping an eye out for your reply to ensure this gets resolved.

Level 1

Need to reverse payroll that was just run



The payroll was duplicated for Jan 1 & 2, 2020 for two employees in Bluestone landscaping.


Is it possible to reverse the Jan 2, 2020 payroll

           1. For Milan Mahawasala $856.45


           2. For Gary W. Wesley $1086.54


email [email address removed] 



QuickBooks Team

Need to reverse payroll that was just run

Hi there, @hoaca.

I recommend you make an internal agreement with your employee to get the money back once they received the amount.

Before you reverse a direct deposit you must meet the following criteria:


  • It should less than 5 days pas the check date of the transaction.
  • A reason for the reversal is compliance with ACH or EFT laws. This includes duplicate payments, unintended or erroneous payment and/or the amount paid was significantly different than what was owed to the receiver of the payment.
  • The amount to be reversed is more than $50.
  • Reversals can only be processed for the full amount of the direct deposit. Partial amounts can't be reversed.
  • The direct deposit isn't for a current employee.

If you meet the criteria you can request a Direct Deposit Reversal Form that will take 5 business days to process. You'll be charged a direct deposit reversal fee ($75 per payroll), whether or not the funds are recovered.

I suggest also contacting our customer support team to check the status of Direct Deposit for the two employees.


I’m adding this article for you to check for additional details about reversing a direct deposit: Reverse a direct deposit.


If you have any other questions, don't hesitate to hit the reply button. We're always here to help. Have a good day.


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