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livewire
Level 2

Paychecks and payroll taxes have gone into the wrong account and I can not move them.

Hello, 

I have an issue where QuickBooks has changed the name of their QuickBooks Cash Account to QuickBooks Checking Account. At some point in the past month, the system automatically created a new account in the chart of accounts, called QuickBooks Checking Account, and moved all the transactions to it. Except either it did not move the payroll and payroll tax related transactions after 12-29-21 or the transaction were created after the others were moved. I would like to remove the payroll and payroll tax transactions out of the QuickBooks Cash Account and have them in the QuickBooks Checking Account where they should have been moved when they automatically changed my accounts without warning. However, I am not able to find a way to edit / move or change these QuickBooks payroll transactions.

 

two accounts.png

The payroll and payroll tax transactions that are still in the QuickBooks Cash Account or were added after everything else was moved. It is only payroll type transactions that are the problem.

I have also gone into Payroll Settings - Accounting and changed the "Paychecks and payroll tax payments" from the QuickBooks Cash Account to the QuickBooks Checking account and then at the bottom of that page choose to update exiting transactions after 12-28-21 but It did not help.Payroll Accounting Preferences.png

 

Can anyone help me to move these payroll and tax transactions from QuickBooks payroll into the correct account? I cannot edit the transactions as they were automatically added by QuickBooks payroll. I would also like to be able to remove the unused QuickBooks Cash Account from Charts of Accounts since it is using up one of my limited allowed accounts now.

 

Solved
Best answer January 14, 2022

Best Answers
livewire
Level 2

Paychecks and payroll taxes have gone into the wrong account and I can not move them.

Anyone having the same or similar issue. You can edit the account name to be the same as the other and Quickbooks will ask you if you would like to merge the accounts. So in my case I renamed Quickbooks Cash Account to Quickbooks Checking Account and all the transactions were merged into the correct account.

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3 Comments 3
ChristineJoieR
QuickBooks Team

Paychecks and payroll taxes have gone into the wrong account and I can not move them.

Thank you for raising your concern here in the Community, @livewire. I’ll make you’ll be to edit your QuickBooks Cash account and separate the transaction from your payroll transactions.


The best way to do this is to categorize transactions from your checking account. This way you’ll be able to locate all your payroll tax transactions to the right account. Here’s how to review and categorize downloaded transactions. Here’s how:

 

  1. Go to the Banking menu or Transactions menu.
  2. Select the tile for the account you want to review.
  3. Select the For Review tab to start your review.

You can utilize this article for more steps on how to add and match new transactions.


If you really want to delete your cash account from the chart of account, here’s how to do it:

 

  1. Go to Settings ⚙ and select Chart of accounts.
  2. Find the account you want to delete.
  3. Select the Action ▼ dropdown and select Make inactive.

However, if you want to make it inactive, just follow the steps and then from the Action ▼ dropdown and select Make active.


Also, I suggest contacting the support team if you still need further assistance.


Moreover, I've added this link for additional information: Learn more about QuickBooks Cash accounts and the Cash Flow menu.
 
You can always return if you have any inquiries about your payroll tax transactions or QuickBooks Cash Account. I'm always in the vicinity. Maintain a healthy and active lifestyle.

livewire
Level 2

Paychecks and payroll taxes have gone into the wrong account and I can not move them.

Anyone having the same or similar issue. You can edit the account name to be the same as the other and Quickbooks will ask you if you would like to merge the accounts. So in my case I renamed Quickbooks Cash Account to Quickbooks Checking Account and all the transactions were merged into the correct account.

AlcaeusF
Moderator

Paychecks and payroll taxes have gone into the wrong account and I can not move them.

Hello @livewire,

 

I have reviewed the solution you’ve shared and it's correct and accurate. Thank you for sharing your inputs to help address the issue.

 

We love to see members supporting one another! Have a great day.

 

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