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missmissySEI
Level 4

Payroll

I do my own payroll (not the subscription).  I have four employees.  I first enter their jobs through "enter time", "Weekly time sheet".  Our employees work at several locations per day/per week.  The newest employee that I set up for some reason is always off my .02 cents.  I feel like there is something set up to round differently but I don't know where it could be.  The other three employees are spot on with my numbers.  Any idea's where I could check to see why QB's rounds this one employee differently?  Thank you.

7 Comments 7
CarlSJ
QuickBooks Team

Payroll

I can provide information about the payroll rounding you're experiencing with one of your employees, @missmissySEI.

 

Since you're doing payroll for your employees, let's check for possible amounts entered manually. Let's review your Weekly Timesheet to verify.

 

In the meantime, we can run reports by employees in QuickBooks Desktop to see a comprehensive view of each employee's compensation and their tax liabilities: Create a payroll summary report.

 

Moreover, feel free to utilize this article to learn what to do when an employee's paycheck has missing timesheet info: Fix a paycheck with missing timesheet info.

 

Let me know below if you require further assistance with rounding differences or other QuickBooks concerns. Have a good one.

missmissySEI
Level 4

Payroll

It is not in taxes.  As I stated I do the payroll myself and the taxes I figure and enter them.  Quickbooks does not calculate the taxes.  What QB's calculates is when I enter the time at a job and the pay rate.  It then calculates the gross income, which just on one employee is off by two cents every time.  

JorgetteG
QuickBooks Team

Payroll

I appreciate you for getting back to the thread, missmissySEI. I'll share some additional information about payroll rounding in QuickBooks Desktop(QBDT).

 

In QuickBooks Desktop, there are two time formats available: decimal (00.00) and minutes (00:00), giving you the flexibility to align with your preferences when entering time on paychecks.

 

The calculation for each line item on the paycheck earnings table involves multiplying the pay rate by the time worked and rounding to the nearest cent, ensuring accurate payroll processing.

 

For instance, if your employee worked for 8 hours and 30 minutes at an hourly rate of $20.00, the gross pay amounts to $170.00.

 

If you enter 8:30 while your preferences are set to decimal, QuickBooks converts it to 8.5 (8 and a half hours). On the other hand, if you enter 8.5 while your preferences are set to minutes, QuickBooks converts it to 8:30 (8 hours and 30 minutes).

 

Please check the screenshot below for an example of how adding the hourly rate against the preferences format can lead to an incorrect balance:

 

To check your time entry format, follow these steps:

 

  1. Go to Edit, then select Preferences.
  2. Select the General
  3. Choose the Company Preferences tab.
  4. In the Time Format section, select either Decimal (10.20), or Minutes (10:12).
  5. Click OK.

 

After making these adjustments, consider reviewing the resource on setting up employee time tracking to further streamline your payroll operations: Set up time tracking in QuickBooks Desktop Payroll.

 

In addition, referring to the article on understanding penny rounding differences can provide valuable insights for smoother payroll management: Why do I occasionally notice penny rounding differences?

 

Should you require further assistance managing your payroll or have any concerns related to QuickBooks, please feel free to get in touch. We're dedicated to providing you with the support and assistance you need.

missmissySEI
Level 4

Payroll

Thank you for your reply.  I am thinking that if it is something that is set as a company preference it would be the same for all three employees.  Two employees are always spot on for matching my numbers it is only the one employee that is always two cents off.  I don't think it would be a company setting.  It seems more like an employee setting.  The employees work the same hours at the same job and it is only causing a problem with one of the employees.  

RhoiceW
QuickBooks Team

Payroll

Hi there, missmissySEI. Let me add some information about the other employee that is off for 2 cents.

 

You'll notice that your employee's salary is off by a few pennies, even though the rest have the same rate. This is due to rounding for taxes that are calculated at exact rates.

 

QuickBooks ensures that the employee's YTD is always exactly correct. You don't need to be concerned about these discrepancies.

 

In addition, you can refer to this article to learn about the penny rounding differences in QuickBooks: Why do I occasionally notice penny rounding differences?

 

Furthermore, you can refer to this article to learn how to run payroll reports in QBDT: Run payroll reports.

 

Comment on this post if you still have concerns about your gross pay in QBDT. I'm always here to help you.

missmissySEI
Level 4

Payroll

Thank you for your reply but as I have previously stated, QB's does not calculate the taxes, I do.  I figure all taxes myself and just enter the amount in QB's so it keeps track of the amount paid.  It is not a rounding issue of the taxes.  

 

Thank you.

Candice C
QuickBooks Team

Payroll

Good morning, @missmissySEI

 

Thanks for chiming back in and letting us know some additional details. 

 

Since none of the my colleagues details and steps are working for you, I recommend contacting our Customer Support Team. They'll be able to use a screen share tool to help review your account with you and see why this is happening in your account. Here's how: 

 

  1. Go to the Help menu. 
  2. Tap the QuickBooks Desktop Help option. 
  3. Click the Contact Us button. 
  4. Enter your question and hit Let's talk
  5. Scroll down and choose to Get a callback

 

It's that easy! 

 

Please keep us updated on how the call goes. I'm only a post away if you need me again. Take care! 

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