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Level 1

Payrolls To Do List: New Hire Reminder


Is there a way to turn off the new hire report reminder? I have a reminder for an employee that no longer works with the company and it shoes that he is past due since April 2021.

3 Comments 3

Payrolls To Do List: New Hire Reminder

I'd be glad to help you remove the notification, AG99.


You can change the status of the employee so you would no longer receive the prompt. Here's how:


If you're using QBO


  1. Go to the Workers or Payroll menu and proceed to the Employees tab.
  2. Click the employee's name. If the employee isn't on the list, select All employees in the drop-down list beside Active Employees.
  3. Select Edit ✎ next to Employment.
  4. Go to the drop-down list for Status, then select Terminated or Not On Payroll.
  5. Click Done.


If you have Intuit Online Payroll


  1. Go to the Employees tab.
  2. Click the employee's name. If the employee isn't on the list, select All employees from the Show drop-down list.
  3. Select Edit in the in the Employment section.
  4. From the Status drop-down list, select Terminated or Not On Payroll.
  5. Click OK.


You can see more details about this process here:



Just in case you have not created any paychecks for this employee, you can check out this article on how to delete it: Delete an Employee's Profile from Payroll.


Feel free to check out this article in case you want to review the payroll amounts: Run Payroll Reports.


Don't' hesitate to add more questions if you need anything else. We'd be more than happy to help you again. 

Level 1

Payrolls To Do List: New Hire Reminder

so after i selected all employees i saw that employee that is no longer with us already has his status set as terminated.


should that already have taken off the his new hire reminder?

QuickBooks Team

Payrolls To Do List: New Hire Reminder

Thanks for the prompt response, @AG99. I'm here to share additional information about turning off the new hire reminder in QuickBooks Online (QBO).


Yes, you're right that the reminder should be turned off since the employees' status is already Terminated.


If still not, let's do some troubleshooting solutions to isolate this issue. I suggest logging out of your account and logging back in. It will help refresh the data in your account.


If it persists, I suggest logging into your QBO account via an incognito/private window. The browser's cache may be full, and using a private browser can help us determine if this is the cause of the issue. Here are the keyboard shortcuts:


  • Safari: Command + Shift + N 
  • Google Chrome: CTRL + Shift + N
  • Mozilla Firefox or Microsoft Edge: CTRL + Shift + P


Once signed in, go back to your Payroll page to check the reminder. If everything's good, go back to your regular browser and clear its cache. Clearing the cache or cookies is the best way to get a clean slate for your browser. 


Though, if private browsing doesn't work, I recommend using other supported browsers. They'll provide the best and most secure experience with QuickBooks.


Moreover, you can check out this article to help you manage your To Do List on your payroll: Manage Your To Do list.


I'm adding these articles that can assist you in managing your Payroll reports in the future:



Kindly update me on the results in the comments. I'm always here if you need additional assistance in managing your Payroll in QBO. Stay safe always!

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