1096

Hello there, @DGentile. Let me help you resolve this so that the correct box will be checked when you print.

First, let's ensure that your QuickBooks Desktop file is updated to the latest version and payroll tax table for you to print your 1099.

Here's how:

1. Visit this article: Update QuickBooks Desktop to the latest release. Select the Reset Update checkbox.
2. Hover to Vendors, then choose 1099 Forms, then Print/E-file 1099 Forms. Create your 1099s.
3. In the Choose a filing method window, select Print 1099-NEC or Print 1099-MISC.
4. Specify the date range for the forms, then choose OK.
5. Select all vendors for whom you wish to print 1099s.
6. Select Print 1099. Select Print 1096s instead if you're printing Form 1096.
7. Double-check your printer settings, then select Print

On the other hand, if the issue persists after updating to the latest release, I recommend contacting our payroll support. Your concern requires our assigned support's assistance, as they possess the necessary security protocols to access your account, which is beyond the scope of what can be done here in the Community space. 

Moreover to adjust your print alignment, you can check this article: Fix print alignment of continuous-feed printers.
 

I'm available for further information and assistance on payroll taxes and printing 1099 NEC. Rest assured that I will do my utmost to address your queries accurately and promptly and to ensure your complete satisfaction with my assistance.

My payroll is up to date. It's a printing error on the 1096. 1099-NEC should be marked instead of 1099-misc when I'm sending NEC forms. I'm just using white out for now.

Good evening, @DGentile. 

Thanks for coming back and giving us some additional information. 

Since your payroll is already up-to-date, then I recommend contacting our Customer Support Team for further assistance. Here's how: 

1. Go to the Help menu. 
2. Press the QuickBooks Desktop Help option. 
3. Click the Contact Us hyperlink/button.
4. Enter your question and tap Let's talk. 
5. Scroll down and choose to Get a callback. 

It's that easy! 

Keep us updated on how the conversation goes. I'm only a comment away if you need me again. Bye for now! 

I am having the same issue and so are my employees.  The software is checking the wrong box.  On top of that, the check mark is not even close to the actual box (my printer alignment is perfect).  THE PROGRAM is the problem, not the user.  Please let support know they need to fix!!

Best regards,

Ben, CPA

Getting this fixed is our top priority, @SSW CPA.

Upon checking, I've found out that there's an ongoing investigation about this issue with QuickBooks Desktop checking the wrong box.

With this, contacting our QuickBooks Desktop Payroll Support Team is our potential solution. They can add you to the list of affected users and update you once it's fixed.

Here's how you can reach out to them:

1. Go to Help, then select QuickBooks Desktop Help/Contact Us.
2. Click Contact Us.
3. Give a brief description of your issue, then select Continue.
4. Choose a way to connect.

When contacting support, you can check our available hours to ensure your concern will be handled promptly.

Also, here's an article that can guide you if you encounter printing issues in the future: Troubleshoot Issues with Printing and PDF Files.

I'm always ready to assist you with any other questions or concerns about managing your QBDT forms. Tag me in your reply, and I'll sprint back into action. Have a good one, and keep safe. 

I am stilling have this problem.  1096 is checking the wrong box on Quickbooks Desktop.  I called the help as you suggested and they said it was the first time they had heard of this issue.

I also reported the problem.  

I am using a work around because I don't want to wait.  I have put a removable tab over the box it is printing to and then after it prints, I remove the tab and check the correct box.

I regret to know that you're unable to resolve your concern regarding your payroll forms, ict2. Let me help you route to the right support with additional information. 

As I've used my resources, it turns out that there's an ongoing investigation regarding to this matter. I recommend contacting our contact support again and adding this information (INV-97494) so that they can check it in their system and add you as one of the affected users in QuickBooks Desktop (QBDT). 

Here's how: 

1. Go to Help.
2. Select QuickBooks Desktop Help/Contact Us.
3. Select Contact Us.
4. Type your issue in the space provided, then select Continue.
5. Sign in to your Intuit account select Continue and then Continue with my account. If you don't already have an account, make sure to Create a new account.
6. We'll email you a single-use code. Enter your code and select Continue. If you have more than one account, select the account you want to use and then Continue.
7. Select to chat with us or Have us call you. 

You can also refer to this guide to learn more about how to contact our QuickBooks Desktop support: Contact QBDT support.

Furthermore, you can also visit this material to learn more about how to fix printing issues in QBDT: Fix printing issues in QuickBooks Desktop. 

If you have additional concerns or information, please enter your concerns in the comment section so that I can help you further. 

Brilliant suggestion...Thank you.    Tab applied, doc printed, headache ended.   Cheers

This is not working for me.  I can't get to the place where I ask for a call back.

Will this 1096 error ever get fixed?

There was a payroll update a few days ago and it corrected the problem (on the desktop platform).

I can help you print your Form 1096, @PASC. 

The issue about Investigation No. 97494 about Form 1096 printing alignment is already resolved. You'll just have to update your QuickBooks Desktop to the latest update to print them correctly. 

Here's how:

1. Go to the Help menu and select Update QuickBooks Desktop.
2. Click on Update Now and click on Get Updates.
3. Close and reopen QuickBooks to install the update again.

To check the latest update available for your QuickBooks Desktop version and resolve any errors you'll possibly encounter while doing so, check out this article: Update QuickBooks Desktop to the latest release. 

From here, you can now print your 1099s or 1096 forms. 

Let me know if you still need help or having an error with your Form 1096 by leaving a reply below. Keep safe, and have a wonderful day!

Yes - thank you for that simple work around suggestion to use a removable tab then manually mark the correct box.  It should not be happening to begin with - but appreciate A USER'S suggestion for a quick and easy fix.

On behalf of my colleague, you're very welcome, @DS-Md.

Please feel free to reach out any time you need a helping hand. We always have you covered. Take care! 

The IRS added an additional box on the line with the 1096-MISC and 1099-NEC to the 1096 Form and that is why the printer is not matching up with the box.

This issue does not appear resolved.  I just went through the update procedure and it did not correct the alignment of the "X" for marking 1096 NEC.  the "X" still prints in the 1096 MISC box, but below the checkbox...

the issue is not resolved...

I went through the described update process and the "X" is still appearing in the 1096-MISC box and not in the 1096 NEC box as it should.

Hello there. Thank you for sharing your concern here in the thread. I see you have encountered an issue with the alignment of the "X" for marking 1096 NEC. I have here some information relating to this issue.

If you're using QuickBooks Desktop for Mac, we currently have an open investigation (INV-97786) into this concern. For now, it is best to contact our QuickBooks Desktop Support Team so they can include you in the list of affected users. This way, they will be able to notify you as soon as any solution is available.

To speak with one of our experts from QuickBooks Desktop Support. Please follow the steps below to contact support:

1. Open QuickBooks.

2. Go to Help, then select QuickBooks Help.

3. Select Contact Us.

5. Give a brief description of your issue, then select Continue.

6. Sign in to your Intuit account, select Continue, and then Continue with my account.

7. We'll email you a single-use code. Enter your code and click Continue.

8. Select to chat with us or Have us call you.

You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays, 6 AM to 3 PM PT.

However, if you are using QuickBooks Desktop Windows, you'll want to update first your QuickBooks and tax table to its latest version. Then, please check if the same result persists. If so, then I recommend contacting our QuickBooks Support Team. This way, they can investigate this issue further and provide in-depth troubleshooting steps to help you fix this.

I'm including this article you may find helpful in the future while working on a task in QuickBooks Desktop: Customize Payroll And Employee Reports. 

Your patience on the matter is well appreciated. Our engineers are working hard to find the best solution to the issue. If you have further questions about your printing, drop a comment below, and I will answer them in any possible way. That's it for now. Stay safe!

Are we able to check the correct box in with a pen?

Let me help you resolve this so that the correct box will be checked when you print, TracyKonopacki.

The option to mark the correct box with a pen is unavailable when correcting the 1096 form. Also, the issue for QuickBooks Desktop - 1096 form printing alignment is off for the X that distinguishes between NEC and MISC and is already resolved. To resolve this, let's ensure that your QuickBooks Desktop file is updated to the latest version and payroll tax table for you to print your 1099. Here's how:

1. Visit this article: Update QuickBooks Desktop to the latest release. Select the Reset Update checkbox.
2. Hover to Vendors, then choose 1099 Forms, then Print/E-file 1099 Forms. Create your 1099s.
3. In the Choose a filing method window, select Print 1099-NEC or Print 1099-MISC.
4. Specify the date range for the forms, then choose OK.
5. Select all vendors for whom you wish to print 1099s.
6. Select Print 1099. Select Print 1096s instead if you're printing Form 1096.
7. Double-check your printer settings, then select Print

If the same thing happens, I suggest downloading and installing the QuickBooks Tool Hub. This helps fix common errors and you'll need to close QuickBooks to use the tool hub. You'll have to use Tool Hub on Windows 10, 64-bit for the best experience. Here's how:

1. Close QuickBooks.
2. Download the most recent version (1.5.0.0) of the QuickBooks Tool Hub. Then, save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop).
3. Open the file you downloaded (QuickBooksToolHub.exe).
4. Follow the on-screen steps to install and approve the terms and conditions.
5. When the installation completes, double-click the icon on your Windows desktop to open the tool hub.

Once done, run the QuickBooks PDF & Print Repair Tool in the Tool Hub. Please follow the steps below.

1. From the QuickBooks Tool Hub, choose Program Problems.
2. Select QuickBooks PDF & Print Repair Tool.
3. Attempt to print, email, or save as a PDF from QuickBooks Desktop again.

If the issue persists, I recommend opening this article to see the additional steps to fix the issue and start the following Solution 2: Troubleshoot PDF and Print problems with QuickBooks Desktop.

If the problem continues to occur, I suggest contacting our payroll support. Your concern requires our assigned support's assistance, as they possess the necessary security protocols to access your account, which is beyond the scope of what can be done here in the Community space. 

Moreover, to adjust your print alignment, you can check this article: Fix print alignment of continuous-feed printers.

I'm available for further information and assistance on payroll taxes and printing 1099 NEC. Rest assured that I will do my utmost to address your queries accurately and promptly and to ensure your complete satisfaction with my assistance.