I am having the same issue and so are my employees. The software is checking the wrong box. On top of that, the check mark is not even close to the actual box (...
I am having the same issue. I have performed the recommended steps and the issue still persists. I can't eFile any of my clients 941's. I believe the problem is...
Same problem here...I have over 30 clients for which I process their payroll. I am having to retype in all these pins and passwords, which is EXTREMELY ANNOYING...