Adding a deduction in QuickBooks desktop with Standard payroll

lsundstrom · ‎July 31, 2021

Trying to add 401(k) deduction to one employee's paycheck. It will not show/compute on the paycheck even though it does for 5 other employees. Have downloaded updates, closed and restarted, experimented with other employees, and it is just this one employee for which it doesn't compute. All other deductions are correctly tallied.

KlentB · ‎July 31, 2021

I appreciate all the efforts that you've exhausted just to get this working, lsundstrom.

I can share another set of troubleshooting steps that can help fix this issue.

After updating your tax table, you can revert the paycheck if you are still in the creation process or delete/void the paycheck if you haven't issued it yet. You'll also want to double-check that the deduction item has been added to the employee's profile. Here's how:

Go to the Employees menu.
Choose Employee Center, then open the profile of the appropriate employee.
Head to the Payroll Info tab, then add the 401(K) deduction item in the Additions, Deductions, and Company Contributions section.
Click OK, when you're done.

If the same thing happens, you can follow the steps in this article to further isolate the issue: Payroll items on paycheck are not calculating or are calculating incorrectly.

In addition, here's a reference that you can browse to help keep track of your payroll transactions in QuickBooks Desktop: Customize payroll and employee reports.

Drop me a comment below if you have other concerns or follow-up questions. I'd be more than happy to assist you again.

View solution in original post

KlentB · ‎July 31, 2021

I appreciate all the efforts that you've exhausted just to get this working, lsundstrom.

I can share another set of troubleshooting steps that can help fix this issue.

After updating your tax table, you can revert the paycheck if you are still in the creation process or delete/void the paycheck if you haven't issued it yet. You'll also want to double-check that the deduction item has been added to the employee's profile. Here's how:

Go to the Employees menu.
Choose Employee Center, then open the profile of the appropriate employee.
Head to the Payroll Info tab, then add the 401(K) deduction item in the Additions, Deductions, and Company Contributions section.
Click OK, when you're done.

If the same thing happens, you can follow the steps in this article to further isolate the issue: Payroll items on paycheck are not calculating or are calculating incorrectly.

In addition, here's a reference that you can browse to help keep track of your payroll transactions in QuickBooks Desktop: Customize payroll and employee reports.

Drop me a comment below if you have other concerns or follow-up questions. I'd be more than happy to assist you again.

lsundstrom · ‎August 01, 2021

Klent,

The "revert the paycheck" solution worked. I suspected that something was being temporarily stored and that was the blockage, but had no idea how to undo it. Thank you -- grateful to learn something useful.

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Adding a deduction in QuickBooks desktop with Standard payroll