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Join nowGreetings, @mhs3.
You can still delete prior payroll tax history if you haven't created any paychecks in QuickBooks. Let e guide you on how to do it.
However, if you already have created a paycheck, I'd recommend contacting our Payroll Support team. This way, a specialist can securely look up your account and further assist you in making the changes in your payroll information.
Here's how to contact us:
Also, you can check out our support hours to ensure that we address your concern on time.
Let me know if you need anything else, I'm always happy to help, and have a great rest of your day.
thank you for your response
i have had tremendous success in the past with the callback feature, however for quite some time now, that option has not been available. only 1) ask the community or 2) chat.
I have been having several issues, esp regarding tax payments and have had at least 6 specialists tell me to use that feature - and yes, I am checking during the "support hours"
today i "chatted" with someone for THREE HOURS and not only was my question NOT answered, she created a DUPLICATE tax payment once I gave her my company ID.
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