Direct Deposit dates

Hello there, @Treetop2810. I can share with you some information about direct deposit payroll processed on non-banking days or federal holidays.

When processing the direct deposit, you'll have to ensure that your payroll should be processed and sent before 5:00 PM PST, two federal banking days before your paycheck date.  

Yes, the sudden change has something to do with July 4th, Independence Day. Since you use QBDT Assisted Payroll, you have a Next-day (1-day) funding time. However, if your payday falls on or two days after a holiday, you'll have to submit your payroll info (hours) for employees one business day earlier than you normally would.

Based on your description, I can tell that your payday is on July 5 (Wednesday). Since it's two days after Independence Day (July 4, Tuesday), you should've submitted payroll info (hours) for your employees on June 30, Friday. The money will be drawn from your account before regular banking hours on the next business day. This way, they can receive their pay on time.

Please know that direct deposits are processed only on banking days. Check out How do federal holidays affect my direct deposit? to learn more.

You can get more hints about direct deposit lead times through these links: 

• When do I need to submit payroll to pay employees on time?
• How do federal holidays affect my direct deposit?

If you have more questions regarding your payroll account or need help with other features, please let me know in your reply. I'll be around to help you out again. Take care and stay safe.

It helps to think this question through starting at the end, in steps.

Quickbooks expects you to submit your direct deposit no later than 5 PM Pacific Standard Time (8 PM EST) on Business Day 1. Quickbooks will then take the funds out of the business' bank account on Business Day 2. Finally, Quickbooks will deposit the funds into the employees' bank account(s) on Business Day 3.

In this case, you want your employees to be paid on 7/5/2023. This is 'Business Day 3'.

'Business Day 2', then, will be the first business day prior to 7/5/2023. Given the fourth of July, this is 7/3/2023. The money will be drafted from the business on this day.

So, 'Business Day 1' is the first business day prior to 7/3/2023, or Monday. Since weekends are not business days, that means Friday, 6/30/2023. As long as you can tally your hours before 5 PM PST (8 PM EST) on Friday, 6/30/2023, you can schedule the direct deposit for 7/5/2023. Certain timezones aside, that should be plenty of time.

Hello, I am furious and having the same issue. My payday for my ONE employee was Friday. It is almost a WEEK later and my employee still hasn't been funded their pay. I am looking into other companies. Please advise Intuit! 

I truly understand your frustration and concern regarding the payroll delay for your employee, @alyssal31689.

I can imagine how distressing it must be for both you and your employee to experience such a significant delay in receiving their well-deserved pay.

When utilizing direct deposit, there are specific situations in which employees might not receive their pay. This occurs when:

• The account or routing number is incorrect
• The account is for another employee.

To resolve this matter, you can refer to this article that offers comprehensive steps on how to manage both scenarios mentioned earlier: Handle a direct deposit paycheck that was not received by an employee.

Additionally, I encourage you to give us a call so that we can conduct a thorough investigation and do a direct deposit trace. Let me show you how: 

1. Sign in to your QuickBooks Online company.
2. Go to Help (?).
3. Select Contact Us.
4. Enter your concern, then select Let's Talk.
5. Choose the Start a Chat or Get a callback option from the next available expert.

Moreover, let me share the following resources that can assist you in managing direct deposit in QuickBooks:

• When to send your direct deposit payroll
• Get help if you’re over a direct deposit limit.

If there is anything else you would like to inquire about payroll matters, please don't hesitate to let me know. I'll be around to assist you.