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Join nowThis morning i received emails that 2 of our employees did not get paid, the notice reads as follows:
Intuit will process the direct deposit credit back to your company bank account in 5 business days. You will have to write a manual check to your employee today for the pay period dated March 9, 2023.
What do i do from here? what are the next steps for me to follow?
I called intuit and they told me to just create a paycheck like i normally would and wait until the money is credited back into the account for me to void the paycheck. but, what about the tax implications for these employees?
I am confused, someone please help!
Solved! Go to Solution.
Thank you for always getting back to the Community, @lilavalv. It's my pleasure to provide you with the clarifications you need about the direct deposit transaction.
I appreciate you for calling our live support team. It is correct that you need to void the paycheck if the direct deposit has been sent to Intuit, then create a paper check. You can visit this article and browse Scenario 3: Change a direct deposit paycheck to a paper paycheck.
Once everything's good, you can then print a check. For your reference, check out this article: Create, modify, and print checks.
Moreover, the accumulated taxes will automatically adjust if you void the direct deposit.
You can also memorize your checks by creating an automatic recurring payment (check) in QuickBooks Desktop to save the configuration settings of your current check.
I'm always looking forward to assisting you. Just click the Reply button below if you need assistance with your transactions or any QuickBooks-related concerns. I'm always here to help. Keep safe.
Hey there, @@lilaval.
Thanks for reaching back out on this thread and asking additional questions.
Voiding a paycheck updates your paycheck dollar amount to zero. The system will automatically recalculate your taxes owed and make any necessary adjustments. Thus, you no longer need to record a deposit for the returned amount.
For more info about dealing with direct deposit issues, check out these articles:
Feel free to come back if you have other concerns about direct deposits. The Community is always here ready to help!
Thank you for always getting back to the Community, @lilavalv. It's my pleasure to provide you with the clarifications you need about the direct deposit transaction.
I appreciate you for calling our live support team. It is correct that you need to void the paycheck if the direct deposit has been sent to Intuit, then create a paper check. You can visit this article and browse Scenario 3: Change a direct deposit paycheck to a paper paycheck.
Once everything's good, you can then print a check. For your reference, check out this article: Create, modify, and print checks.
Moreover, the accumulated taxes will automatically adjust if you void the direct deposit.
You can also memorize your checks by creating an automatic recurring payment (check) in QuickBooks Desktop to save the configuration settings of your current check.
I'm always looking forward to assisting you. Just click the Reply button below if you need assistance with your transactions or any QuickBooks-related concerns. I'm always here to help. Keep safe.
Thank you for your help! I was able to print the checks and voided the DD which automatically zero out those checks and adjusted the liabilities. Now i just have to wait for the money to go back to our bank account.
Once the money is deposited back into our bank account, do i need to record it or will QB automatically do it too?
Thanks again!
Hey there, @@lilaval.
Thanks for reaching back out on this thread and asking additional questions.
Voiding a paycheck updates your paycheck dollar amount to zero. The system will automatically recalculate your taxes owed and make any necessary adjustments. Thus, you no longer need to record a deposit for the returned amount.
For more info about dealing with direct deposit issues, check out these articles:
Feel free to come back if you have other concerns about direct deposits. The Community is always here ready to help!
Could you clarify this for me? Having a bit of confusion. We have a direct deposit check processed on 11/6 and dated for 11/8. The wrong account was used for an employee. In one support article I'm pointed toward the DD Reversal Request form. But I'm also reading that I could void the check which would change the amount to zero. And then send payroll data and the check would then be voided and funds not sent? Maybe I'm reading that incorrectly. I might also have missed the cutoff to take this route.
Thanks for joining the Community, dustinMTF.
Depending on your processing time and payroll service, you may be able to edit, delete, or void a paycheck.
If you've already sent the paycheck to your payroll service, you may be able to void it. This will depend on the processing time and debit from your bank account for payroll taxes and direct deposit may not be stopped.
Here's how to void direct deposit paychecks:
If you need to perform a direct deposit reversal or learn more about them, you can review our Reverse a direct deposit article for detailed information.
I've also included a detailed resource about working with direct deposits which may come in handy moving forward: Edit, delete, or void employee paychecks
I'll be here to help if there's any additional questions. Have a lovely day!
The replies are just as bad as the live support.
I cannot reply to this article so I am posting my question here:
My question is, do I run another payout to the same work period that the DD was returned after voiding the DD or do I just issue a paper check and reconcile from the bank feeds?
Only Customer support who knows accounting answer, please.
Hello there! Thank you for posting here in the Community, rose-travelcareh.
In your case, it is recommended to create a paycheck after voiding the initial transaction. This approach will ensure your payroll records are accurate, while also keeping your financial reporting correct.
To create paychecks for your employees, here's how:
If you have QuickBooks Desktop Payroll Assisted, send your payroll information to Intuit.
I’m adding this article to ensure everything is accurate and accounts are balanced: Reconcile an account in QuickBooks Desktop.
You can also memorize your checks by creating an automatic recurring payment (check) in QuickBooks Desktop to save the configuration settings of your current check.
Feel free to reach out to me if you need assistance with your QuickBooks transactions or have any concerns. I'm always here to help. Stay safe!
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